Computer Hope

Software => Computer viruses and spyware => Topic started by: junior on March 17, 2006, 08:57:12 PM

Title: clueless
Post by: junior on March 17, 2006, 08:57:12 PM
Hi guys.

I am new at this. My friend emailed me a virus and I have trouble getting rid of it. When I tried to eliminate it by going to TrenMicro and other virus checkers, my computer would crash. Help. I have a log

Logfile of HijackThis v1.99.1
Scan saved at 10:21:51 AM, on 17/03/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\MICROSOFT MONEY\SYSTEM\MONEY EXPRESS.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\AIM\AIM.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE
C:\WINDOWS\START MENU\PROGRAMS\STARTUP\SGETASK.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\MSOFFICE.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\BACKWEB\BACKWEB\PROGRAM\BWDELAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\HIJACKTHIS\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hp.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://hp.my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F1 - win.ini: run=hpfsched
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN2\YT.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\PROGRAM FILES\YAHOO!\COMMON\YIETAGBM.DLL
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRAM FILES\YAHOO!\COMMON\YIESRVC.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN2\YT.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [HPScanPatch] C:\WINDOWS\SYSTEM\HPScanFix.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe
O4 - HKLM\..\Run: [mgavrtclexe] C:\WINDOWS\MCBin\AV\Rt\mgavrtcl.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Norton AntiVirus\POPROXY.EXE
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [KB891711] C
Title: Re: clueless
Post by: Fed on March 17, 2006, 09:03:55 PM
Post the rest of the log, if you read the screen you will work out how.
Title: Re: clueless
Post by: Flame on March 17, 2006, 09:10:53 PM
From what you have given us so far, I don't see anything that shows to be an immediate threat.

Flame
Title: Re: clueless
Post by: Dilbert on March 17, 2006, 09:15:42 PM
OK, let me look through this and see what we've got here.

[edit]Never mind[/edit]

Quote
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
OK, I don't have Windows ME (I use XP) but something seems wrong here. Just an intuition. I'm probably wrong myself, but...

[edit]Never mind[/edit]

[edit]Never mind[/edit]


That's all I see that looks suspicious from this part of the log. I'm leaving out things that are harmless but not necessary; that's for another time. ;D In the meantime, post the rest of the log and we'll rip through that. :)
Title: Re: clueless
Post by: junior on March 17, 2006, 09:22:07 PM
continued..

O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE" /Q
O4 - Startup: SGETask.Exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: AOL 7.0 Tray Icon.lnk = C:\Program Files\AOL 7.0\aoltray.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\NASDAQ\LMT\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\NASDAQ\LMT\MarketBrowser_Launch.xpy
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRAM FILES\YAHOO!\COMMON\YIESRVC.DLL
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
O15 - Trusted Zone: http://www.iwon.com
O15 - Trusted Zone: http://btrack.iwon.com
O15 - Trusted Zone: http://monthlyprizes.iwon.com
O15 - Trusted Zone: http://registration.iwon.com
O15 - Trusted Zone: http://www.e.bell.ca
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/20010620/qtinstall.info.apple.com/qt502/us/win/QuickTimeInstaller.exe
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/Z4/heartbeat.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {869F3BBC-A812-4D13-A93B-7B3FC816DCD5} (McAfee.com Updater) - http://download.mcafee.com/molbin/clinic/virusscan/mcasupd.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potb_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt0_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/games/clients/y/wt0_x.cab
O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/games/clients/y/fltt0_x.cab
O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/games/clients/y/grt0_x.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/ClickYesToContinue/ie/bridge-c18.cab
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://data6.archives.ca/mrsidi_cab/MrSIDI.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = sympatico.ca
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 209.226.175.223,198.235.216.134

Title: Re: clueless
Post by: Flame on March 17, 2006, 09:22:42 PM
The first process that you noted is not suspicious, although it may look that way. Have a look http://www.processlibrary.com/directory/files/KB891711/index.php ...

Flame
Title: Re: clueless
Post by: Flame on March 17, 2006, 09:25:35 PM
Ok, based on the new information, the following looks suspicious...

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab


Note sure about:

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/ClickYesToContinue/ie/bridge-c18.cab

O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 209.226.175.223,198.235.216.134

O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = sympatico.ca


Flame
Title: Re: clueless
Post by: Dilbert on March 17, 2006, 09:26:13 PM
Quote
continued..

Still not all...

Quote
O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
According to the key for what these mean, ANYTHING with O14 is a "Reset Web Settings Hijack". DEFINITELY a virus of a sort; it messes with your home page. Remove it.

Quote
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = sympatico.ca
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer =

It's not complete, but ALL O17's are domain hijackers. Remove them too.

[edit]Wait, you're not sure, Flame? I thought that it went like

Quote
R0, R1, R2, R3 - Internet Explorer Start/Search pages URLs  
F0, F1 - Autoloading programs  
N1, N2, N3, N4 - Netscape/Mozilla Start/Search pages URLs  
O1 - Hosts file redirection  
O2 - Browser Helper Objects  
O3 - Internet Explorer toolbars  
O4 - Autoloading programs from Registry  
O5 - IE Options icon not visible in Control Panel  
O6 - IE Options access restrictions  
O7 - Regedit access restrictions  
O8 - Extra items in IE context menu  
O9 - Extra buttons on main IE button toolbar or extra items in IE Tools menu  
O10 - Winsock hijacker  
O11 - Extra group in IE Advanced Options window  
O12 - IE plugins  
O13 - IE DefaultPrefix hijack  
O14 - Reset Web Settings hijack  
O15 - Unwanted site in Trusted Zone  
O16 - ActiveX Objects  
O17 - Lop domain hijackers  
O18 - Extra protocols and protocol hijackers  
O19 - User style sheet hijack  
O20 - AppInit_DLL Registry value autorun  
O21 - ShellServiceObjectDelayLoad Registry key autorun  
O22 - Shared Task Scheduler Registry key autorun  
O23 - NT Services
[/edit]


Post the rest of the log, please. :)
Title: Re: clueless
Post by: Flame on March 17, 2006, 09:27:45 PM
If it makes it easier for you, just attact the .txt file to your message and we'll have a look that way. Where did you get those codes?

Flame
Title: Re: clueless
Post by: Fed on March 17, 2006, 09:30:03 PM
Take it easy there Rambo. :o

KB891711.EXE is a Windows Security update process which is installed on mainly Windows 98 machines and provides additional protection from Internet-bound threats. This program is important for the stable and secure running of your computer and should not be terminated.x

HPFSCHED is a small TSR that will remind you to clean the cartridges in your DeskJet from time to time in order to keep print quality high. It can be removed from the run line in win.ini if you do not want that feature

hidserv.exe provides support for USB multimedia devices with the Microsoft Windows operating system. This program is important for the stable and secure running of your computer and should not be terminated.

delayrun.exe is a process made by Hewlett Packard. It's purpose is to prevent conflicts on HP Pavillion computers. This program is important for the stable and secure running of your computer and should not be terminated.
Title: Re: clueless
Post by: Dilbert on March 17, 2006, 09:33:08 PM
*Backs away... slowly...*

I edited my posts.  :-[
Title: Re: clueless
Post by: Fed on March 17, 2006, 09:33:26 PM
I'll let you guys fight it out. ROTFLMAO!
Title: Re: clueless
Post by: Fed on March 17, 2006, 09:36:26 PM
Get back in here Dilbert!
Just do a bit of Google on the way mate. ;)
Title: Re: clueless
Post by: Dilbert on March 17, 2006, 10:22:00 PM
Yes, Momma Sith! :o

Please post the rest of your log, and we'll help with it. 8-)
Title: Re: clueless
Post by: Backdated on March 18, 2006, 04:07:33 AM
IERESET is OK as long as it points to the desired page.
Nameserver entries are OK as long as they correlate to the ISPs DNS servers, in this case, Canada Bell.

I'm surprised that no-one has picked up on SGETask.Exe among a few other things.
Title: Re: clueless
Post by: Dilbert on March 18, 2006, 09:38:35 AM
I googled SGETask.Exe and I didn't find anything except links to other HijackThis logs. Are you sure?
Title: Re: clueless
Post by: Backdated on March 18, 2006, 12:49:44 PM
I'm not sure about it myself which is why I asked. I would appreciate a copy of it so that I can analyse it.