Computer Hope
Software => Computer games => Topic started by: jadedreality on April 18, 2006, 10:20:20 AM
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A few days ago I had The Sims: Deluxe Edition installed on my computer. It had always worked perfect. THen, every time I would try to start the game it would crash right after the banner thing. I tried it several times and it would never load the game. So I decided to uninstall it. I did, but then could not get it to install again. It would get to 25% every time and freeze. So I quit trying and put it away.
Yesterday I bought The Sims Complete Collection. It installed successfully, so I figured it would work fine after the installation. I was wrong. I have not been able to play it yet, it does the same thing the first game did. I open the game, the banner runs, it acts like the game is about to load and a black screen comes up then it closes out completely and takes me back to my desktop.
I am sooo irritated over this! Oh, I have XP by the way.
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Here's what EA has to say about it: http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=8516&p_created=1102388329&p_sid=*qK*vl5i&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9ODEmcF9wcm9kcz03LDcwMyZwX2NhdHM9NTY2LDcxMCZwX3B2PTIuNzAzJnBfY3Y9Mi43MTAmcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MQ**&p_li=&p_topview=1 ... http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=8566&p_created=1102700301&p_sid=*qK*vl5i&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9ODEmcF9wcm9kcz03LDcwMyZwX2NhdHM9NTY2LDcxMCZwX3B2PTIuNzAzJnBfY3Y9Mi43MTAmcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MQ**&p_li=&p_topview=1 ...
Sorry for the long links by the way.
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I'm sorry I forgot to mention that I had already been to the EA site...nothing I've found has worked. Or maybe I'm just not doing it right? I don't know....thanks for the help so far though.
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I don't know if you need this? But if so, or if not, here it is :)
Operating System: Microsoft Windows XP Home Edition (2.1, Build 2600)
Processor: Intel Celeron, ~668MHz
Memory: 190MB RAM
Page File: 182MB used, 91MB available
DirectX Version: DirectX 8.1 (4.08.01.8010)
Video Card: Intel(R) 82810 Graphics Controller
DAC Type: Internal
Approx. Total Memory: 32.0 MB
Current Display Mode: 800 x 600 (16 bit) (60Hz)
Monitor: Plug and Play Monitor
Sound Card: Intel Integrated Audio
Device ID: PCI\VEN_8086DEV_2415SUBSYS_56438
Manufacturer ID: 1
Product ID: 100
Type: WDM
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Are there any scratches or smudges on teh CD? ANY?
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Later Sims havea greatly increased need for processor AND graphics card. Are you sure your system is compatible with what you purchased? Look on the box.
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Only the Sims 2 and expansions are very demanding. Trust me, if my Gateway computer could handle it, most any computer can. We're talking pre-sims 2 from what I know.
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I finally got it to work. All I had to do was uninstall it and make sure everything was deleted from the last time...it wasn't. Now it works fine....how hard was that lol. Thanks for the help though!
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At least it got fixed. Come back and see us if you have any more questions ;)
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