Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Jerry Pownall on September 11, 2004, 05:13:57 AM

Title: Program Files Missing:  START > PROGRAM
Post by: Jerry Pownall on September 11, 2004, 05:13:57 AM
When I click START > PROGRAMS, I used to have 30 to 40 folders and programs listed; now I only have 8.  All the programs are still available, I just have create shortcuts for my desktop, or go to Program Files and select the appropriate .exe file.

Also, I've noticed that when I go to the Control Panel and click on Administrative Tools, the Administrative Tools window pops up, but it is empty.  I think the two problems are related.

HELP!
Title: Re: Program Files Missing:  START > PROGRA
Post by: Raptor on September 11, 2004, 06:14:38 AM
Scan for viruses, trojans and Spyware.
Title: Re: Program Files Missing:  START > PROGRAM
Post by: JPa on September 11, 2004, 06:33:05 AM
Raptor,  Thanks for the reply about my Programs list problem.  I did have some virus/worm problems, but they have all been resolved.  How do I get the program list back?

Jerry
Title: Re: Program Files Missing:  START > PROGRA
Post by: Raptor on September 11, 2004, 06:34:22 AM
What operating system does this concern?

What kind of viruses were you infected with?  
Title: Re: Program Files Missing:  START > PROGRAM
Post by: JPa on September 11, 2004, 06:35:37 AM
I have XP Pro.  I had several viruses and worms.  Korgo was the main one.
Title: Re: Program Files Missing:  START > PROGRA
Post by: Raptor on September 11, 2004, 06:37:11 AM
You may be able to repair your Windows XP by using the Window XP Pro CD as a bootdisk.

I donot know how else you would be able to replace the files.

Title: Re: Program Files Missing:  START > PROGRAM
Post by: JPa on September 11, 2004, 06:39:10 AM
The OS and computer work fine.  The symptoms described in my original post seem to be the only problems.
Title: Re: Program Files Missing:  START > PROGRA
Post by: Raptor on September 11, 2004, 06:40:22 AM
You will most likely not get your Start Folders back. They were created by the programs and are not native to Windows.

As for your Administrator functions, I donot see these in Xp Home. So I cannot quite help you with that.

But are you certain they have not been empty before?
Title: Re: Program Files Missing:  START > PROGRAM
Post by: JPa on September 11, 2004, 06:42:59 AM
No, they have not always been empty.  I can still get to the tools, I just have to right click on My Computer, and all the functions are still available.
Title: Re: Program Files Missing:  START > PROGRA
Post by: Raptor on September 11, 2004, 07:11:31 AM
if I were you I'd take a look at the repair option on your Windows XP Pro CD. Use it as a bootdisk by setting the CD-ROM as your first boot device in  the BIOS.