Computer Hope
Microsoft => Microsoft Windows => Windows 3.x/9x/ME => Topic started by: providence1122 on September 30, 2006, 09:31:25 PM
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I turned the computer on and it states: error starting program required DLL file C:windows/system/SHLWAPI.DLL not found. I don't have a boot disk (if this is what I need?) and can't get into windows at all. I can get to the A prompt and C prompt and BIOS but not sure what to do from there. :'( :'(
The following is info about my system if this helps.
Operating System Microsoft Windows 98 SE
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name PAVILION
User Name
Motherboard:
CPU Type Intel Pentium III, 500 MHz (5 x 100)
Motherboard Name Intel Warm Springs WS440BX (1 ISA, 5 PCI, 1 AGP, 3 DIMM)
Motherboard Chipset Intel 82440BX
System Memory 256 MB (SDRAM)
BIOS Type Phoenix (04/22/99)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)
Display:
Video Adapter NVIDIA RIVA TNT (Gateway - English)
3D Accelerator nVIDIA RIVA TNT
Monitor Default Monitor
Multimedia:
Audio Adapter Aureal Vortex (AU8810) Sound Accelerator
Storage:
IDE Controller Intel 82371AB/EB PCI Bus Master IDE Controller
IDE Controller Primary IDE controller (dual fifo)
IDE Controller Secondary IDE controller (dual fifo)
Floppy Drive GENERIC NEC FLOPPY DISK
Disk Drive GENERIC IDE DISK TYPE01
Optical Drive TOSHIBA CD-ROM XM-6502B (40x CD-ROM)
SMART Hard Disks Status OK
Partitions:
C: (FAT32) 9772 MB (4254 MB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural Keyboard
Mouse PS/2 Compatible Mouse Port
Peripherals:
Printer Canon S330
Printer HP DeskJet 610C Series
Printer HP LaserJet 4
Printer QuickLink III
USB1 Controller Intel 82371AB/EB PIIX4 - USB Host Controller
DMI
_______________________________________ _
[ BIOS ]
BIOS Properties:
Vendor Intel Corp.
Version 4W4SB0X0.15A.0013.P08
Release Date 04/22/1999
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities ISA, PCI, AGP, USB
[ System ]
System Properties:
Manufacturer Gateway
Serial Number 0014604544
Universal Unique ID 00492051-D31DB211-8000E2D3-E10DE713
[ Motherboard ]
Motherboard Properties:
Manufacturer GATEWAY
Product Tabor2 WS440BX
Version Tabor2 4000502-210
Serial Number B
[ Chassis ]
Chassis Properties:
Manufacturer Gateway
Serial Number 0014604544
[ Memory Controller ]
Memory Controller Properties:
Error Detection Method 32-bit ECC
Error Correction Single-bit
Supported Memory Types ECC, DIMM, SDRAM
Supported Memory Voltages 3.3V
Maximum Memory Module Size 256 MB
Memory Slots 3
[ Processors / Intel Pentium(R) III Processor ]
Processor Properties:
Manufacturer Intel Corporation
Version Intel Pentium(R) III Processor
External Clock 100 MHz
Maximum Clock 500 MHz
Current Clock 500 MHz
Type Central Processor
Voltage 2.0 V
Status Enabled
Upgrade Slot 1
Socket Designation J4J1, CPU
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You have a bad or missing .dll file. What happened prior to this that caused it? Other files could have been damaged or deleted as well.
Here's some generic info. Don't pay anything to get this resolved.
Can you boot into safe mode (F8 when the computer starts?
Do you have a real Windows CD to reinstall, if needed?
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I can get to a prompt or c prompt but it still says error installing explore and says I must resintall windows; I have a CD for 98 windows but it will not accept it (two came with computer-application/system recover).
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When I try to start in safe mode it gives me the same error message. :'(
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Boot to the C> prompt. Change to the the windows\command directory.
cd\windows\command<enter>
Insert a blank floppy
At the prompt type: bootdisk<enter>
If this is a standard win98 installation, a bootdisk will be created.
Reboot using the floppy. The default option should be to boot with cdrom support. Let it finish booting.
At the A> prompt, type: ext<enter>
You will be prompted for the file to extract, where to extract from, and where to extract to.
The file will be your missing file. Extract from will be the cdrom drive. Watch the screen during boot to see what letter is assigned to it.
It will most likely be E:
The location to extract from: e:\win98
The location to extract to: c:\windows\system
After the file is replaced, remove the floppy and reboot.
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Download below...
http://www.dll-download.net/shlwapi.html
patio. 8-)
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It says my EBD dir does not exist
:-?
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Can't save download to cd; says I do not have permission to open file :o
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Can't save download to cd; says I do not have permission to open file :o
No, you can not save a download to CD. It doesn't work that way.
Do you have any files that need to be backed up before you format the drive and reinstall WIndows? Where did these CD's come from? Were they from the manufacturer for that particular computer? If so, what manufacturer?
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I have the orig HP CDs for the operating system ut they do not seem to work; the computer was made from various parts from various computers so I'm not sure what I need. An Ernest Home Report was made prior to this problem which is posted earlier this evening that will give you info on what I have :'(.
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The files do not matter if they are deleted and it can be formatted; I only use it for training cds.
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If those are HP restore CD's and that is not the HP computer they came with, it will NEVER work. ::)
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I know, it doesn't work! Is there any other way to restore this sytem? :-[
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Is there a download for win 98 op that will work for this?
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Buy a legal copy of Windows and install that. If XP is too much, you can get a used Windows 98 on eBay, etc. No released Windows version can be downloaded legally.
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It's been said here many times but here goes...
To recover the data you need hook that HDD up as a slave on a known working machine and copy/burn what you need to save...
Without a legit MS CD we can't unfortunately get you back to where you want to be.
patio. 8-)
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I finally got the missing file copied to C: but now it says :-? I'm missing NTLDR!! :'(
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Is there a floppy disk in the drive?
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Yes, floppy in drive.
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NTLDR should not be required for 9x. Have you attempted to mix files from different versions of windows?
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No, just transferred files from a: to C: from floppy boot disk.
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Is this a 9x boot disk? What files did you copy? Where did they come from? Shlwapi.dll would not be present on a 9x boot disk.
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The floppy boot disk said "boot for HP" so I assumed it was the correct one but not sure where it originated from ....was just within my archives of floppys. The SHLWAPI.DLL file was downloaded then unzipped and put onto a blank floppy and copied to c: Apparently, the boot disk was not for this system.
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Go to bootdisk.com and download a 9x bootdisk with cdrom support. When you boot from it, it should give you access to the cdrom so that you can run your setup or recovery program. Looking back at page one, your computer appears to have been manufactured by Gateway.
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Yes, floppy in drive.
Take the floppy out of the drive and reboot. What happens? This is the error message when a non-bootable floppy is in the drive when the machine starts.
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I got rid of the NTLDR error and finally got Windows logo to appear when I rebooted, but now it says I have performed an illegal operation and will close (Explorer caused an invalid page fault in modul Explorer.exe at 0167:00401f31).
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It's been said here many times but here goes...
To recover the data you need hook that HDD up as a slave on a known working machine and copy/burn what you need to save...
Without a legit MS CD we can't unfortunately get you back to where you want to be.
patio. 8-)
What he said.