Computer Hope
Software => Computer software => Topic started by: ravendj on October 02, 2006, 07:57:30 AM
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:exclamation
I can't seem to install anything from the internet.
I use iTunes and was prompted to install version 7 so I click the link and try to install then it says that the file is not a valid Win32 application.
I have had no previous trouble installing programs from the internet but now everything I try does not work. Not just iTunes, any program I download and then try to install does not install.
I read other places and it suggests that I try and registry cleaner but this has not helped at all.
Could anyone please advise me what to do. Other PCs in my house have no problem installing from the internet why can't my PC do the same?!!!
Help!!!
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You know, the same darned thing happened to me, only it was a .95 GB file. Not my idea of fun. I feel your pain. :'(
Just to be absolutely sure, this download won't work?
http://appldnld.apple.com.edgesuite.net/content.info.apple.com/iTunes7/Win/061-2768.20060926.tnwN1/iTunesSetup.exe
Our ComputerHope records say that the download may be corrupted during the transfer. If this is happening all the time, and only on your PC, there may be a problem at your end.
How do you connect to the internet? (Router, just a modem, etc.)
Do you have dial-up, DSL, or cable?
It seems like the connection is getting interrupted somewhere.
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I tried that link but it still says the same thing.
I connect to the internet with a router, all 5 PCs in our house connect via the same router. I have not had this problem before, only recently.
And like I said it's with anything I download from the internet.
Any other suggestions you think I could try?
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What have you done to your system prior to this problem? ('nothing' is not a valid answer)
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I've been trying to figure that out myself but can't think. I just use the internet to check emails and browse, I regularly carry out disk cleanup and defrag.
I have tried to install things since last week but nothing so I was going to do a system restore but it has no bold dates for september and I cannot even go beyond september, I've had this laptop since april and I've been able to restore previous months but now it does not go to any months prior to september.
I've considered doing a system recovery but would rather not do that. So if there is anything I could I would be very very grateful.
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What type of Internet Security do you have installed? Was it up to date?
Can you open programs in safe mode?
Have you tried to load the last known working configuration by pressing F8 before Windows loads?
Have you recently installed any type of AMD 64 bit drivers?
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is your computer clean of viruses and malware??
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I use Norton Internet Security 2005, it came with the laptop. It is up to date, I regularly keep things up to date
I tried doing the last known configuration thing that didn't change anything.
I booted in safe mode, I wasn't able to get online, and I wasn't able to install either.
I not aware of installing any AMD 64bit drivers.
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As far as I am aware my laptop is clean of viruses and malware
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can you go to another computer and dl ewido spybot adaware windows defender and Ccleaner and highjack this
install them and boot into safe mode with networking and update them if you cant in normal mode and do all of the scans
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I use Norton Internet Security 2005, it came with the laptop. It is up to date, I regularly keep things up to date
I tried doing the last known configuration thing that didn't change anything.
I booted in safe mode, I wasn't able to get online, and I wasn't able to install either.
I not aware of installing any AMD 64bit drivers.
Safe mode gave the same type of error?
Try a Windows XP repair installation as described Here(Click) (http://www.michaelstevenstech.com/XPrepairinstall.htm)
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I do not have a CD that came with the laptop.
I was prompted to make a system recovery disk using Norton Ghost when I first used the PC. Could I use this?
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when your starting your computer up berfore windows boots press f11 i think to activate ghost restore but im not sure on the button some one else might know
but then you can restore to an earlier date like when it came out of the box
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when your starting your computer up berfore windows boots press f11 i think to activate ghost restore but im not sure on the button some one else might know
but then you can restore to an earlier date like when it came out of the box
What makes you think Ghost is installed? :-?
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I do not have a CD that came with the laptop.
I was prompted to make a system recovery disk using [highlight]Norton Ghost [/highlight]when I first used the PC. Could I use this?
that
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Keep in mind that if you use that Ghost image you will lose all data on that machine....it will revert the system back to the time the image was created...are you sure this is what you want to do ? ?
patio, 8-)
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I'm currently backing up my important files so that if things go wrong I have my files.
Norton ghost regularly backs up and saves on my D:/ partition and it has quite and handful of images saved would I be able to pick one to restore to?
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Yes try going back about 2 weeks or so...
patio. 8-)
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SO do I boot and press F11 or can I just open one of the images that is saved?
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They cannot be on the same partition you are trying to restore...
Do you have a Ghost bootdisk ? ?
patio. 8-)
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They are saved on another partition on the laptop. I made a boot disk early on when I go the laptop. A good five months ago.
I'm just concerned of losing my files so I'm backing them up first.
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read this
http://ghost.radified.com/
maybe this will help
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I do not have a CD that came with the laptop.
I was prompted to make a system recovery disk using [highlight]Norton Ghost [/highlight]when I first used the PC. Could I use this?
that
Oh. 8-)
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Ok I restored to a previous date using Ghost but it has not fixed the problem, I still get the same message when I try to download anything.
I tried to download windows live messenger, iTunes 7, aim triton but no luck.
What now?!
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uve backed up your important things right then use ghost to go back to the settings of the computer when you took it out of the box
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http://www.computerhope.com/issues/ch000726.htm
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Ok now I am really miffed!!!
I just did a complete system recovery with the recovery CD I made when I first got the laptop. It restored everything to factory settings but I still have the same problem. Can't download anything.
Is this crazy or what????
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a complete reformat and clean install will fix it
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How are you connected to the web ? ?
patio. 8-)
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wireless router
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Ok now I did a complete recovery of the system, a full reformat but I still cannot download and install anything.
What now?!
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did u try dling some to check
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did u try dling some to check
Ummmm, can we have that in English, please?
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its warriorism for did you try and download something like itunes or windows updates to make sure that it wasnt just that one .exe file you were trying..
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Yes I have tried to download itunes, windows live messenger, firefox, aim triton. I can download them but they don't install. I can download on other computers in my network no problem, I can then copy them from another PC and install them fine. I just can't install programs that I download on my laptop.
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Is this an install from a shiney CD that says Microsoft all over it? Something is amiss here. Are you using the administrator account?
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No it's the recovery disk that came with the laptop.
I'm not using the administrator account but my account has administrative rights.
Is there a difference?
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Yes.
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ok so what do you suggest I do?
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Contact the Admin of that machine and have them set the permissions for you that will allow installing programs...
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Contact the Admin of that machine and have them set the permissions for you that will allow installing programs...
In other words, contact himself? Hmmm....
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Contact the Admin of that machine and have them set the permissions for you that will allow installing programs...
In other words, contact himself? Hmmm....
Not all PCs are operated by a single user. :)
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Not all PCs are operated by a single user. :)
I know. ::) But, he did mention this is a home PC at "his" home. Sure sounds like he would be the administrator but, yeh, it could be someone else in the household.
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I can install programs from CDs and .exe files that have been downloaded from other PCs. What I can do is install programs that I download from the internet. Tells me it's not a valid Win32 application.
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I can install programs from CDs and .exe files that have been downloaded from other PCs. What I can do is install programs that I download from the internet. Tells me it's not a valid Win32 application.
You left out a little 3 letter word in your second sentence, right?
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Oh yes!
What I can do is install programs that I download from the internet.
Yes that should say "What I cannot do is install programs ... "
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Ok. I've just installed firefox after downloading the .exe file from another PC.
I've just tried to download windows live messenger using the firefox and successfully installed the program.
I could not do this using internet explorer. Would there be something wrong with Internet Explorer I have?
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Would there be something wrong with Internet Explorer I have?
The better question would be 'Why have I been using this garbage for so long?'
;)
Try the following if you haven't allready:
Reset security zones
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Security tab
6. Reset all 4 security zones to Default
Reset cookie settings
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Privacy tab
6. Click Restore Default button
Reset Internet Explorer advanced settings
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Advanced button
6. Click Restore Default button
You may need to do the following as well
Remove Cookies, temporary files (cache) and history
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. General tab
6. Remove cookies, temporary files and history
Kudos to the CH fella's for keeping it safe. :D
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Well I did what you said for Internet Explorer but it didn't change anything. But at least I can download and install with firefox so I'll be using that from now on.
I was actually using AOL explorer before the problem started, so won't be using that either.
I'd like to thank everyone that helped me. Thank you.
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thats ur problem ur using aol lol
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lol
well i'll be changing over soon. going to pipex
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never heard of it
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Well I did what you said for Internet Explorer but it didn't change anything. But at least I can download and install with firefox so I'll be using that from now on.
I was actually using AOL explorer before the problem started, so won't be using that either.
I'd like to thank everyone that helped me. Thank you.
Unfortunate, but IE might just start working after a while.
I quit using it completely and -never- have problems with Firefox.
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Yeah I think i'll be using firefox from now on. Should have started ages ago.
I've now got CCleaner, AdAware, Spybot. and still use Norton Security. Is there anything else you could recommend I use?
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Yeah I think i'll be using firefox from now on. Should have started ages ago.
I've now got CCleaner, AdAware, Spybot. and still use Norton Security. Is there anything else you could recommend I use?
I'd prefer AVG Free over Norton, but other than that, you're pretty safe if you keep everything up to date and regularly scan.
You might want to give Windows Defender a shot as well.
Is Spybot still being updated? I recall it lagging behind quite a bit last time I used it..
Oh, and don't forget to get the Noscript extension for Firefox (tools -> Extentions -> More extensions -> Search for Noscript)
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whats that do?
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whats that do?
Is your Google button broken? :D
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Ok I installed windows defender and activated noscript. thanks.
i'll check out avg. Norton came with the laptop and expires next year, so i'll see whether i'll continue until expiration or change soon to AVG.
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if its free you might as well use it
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yes probably the best option for now
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Glad to see you've got it fixed allbeit by other means than you expected.
Come back if you need more help.
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yes sure. I will be back. I know now where to come.
I've been to many sites and I don't get any replies for my problem.