Computer Hope

Software => Internet browsers => Topic started by: mattb2517 on October 06, 2006, 09:51:40 PM

Title: "File" option in toolbar not showing up
Post by: mattb2517 on October 06, 2006, 09:51:40 PM

Hi.  Having a problem with IE - the "file" option in the top toolbar isn't there.  I've got "edit," "view," "favorites," etc, but no "file."  Anyone know what happened or how I can get it back?

Thanks in advance.

Title: Re: "File" option in toolbar not showing up
Post by: GX1_Man on October 07, 2006, 09:30:44 PM

What malware protection is being used? What Windows version? What service pack? What preceeded this? Etc.?

See below.

Title: Re: "File" option in toolbar not showing up
Post by: mattb2517 on October 08, 2006, 09:51:37 PM

It's running Windows XP Home edition, version 2002, service pack 2. The processor is an AMD athlon 64, with 2.08 GHz and 512 megs of ram and Norton Internet Security 2006.  

I don't know when it happened, or what was going on before (it's my girlfriend's computer).  

Hope this helps.

Title: Re: "File" option in toolbar not showing up
Post by: GX1_Man on October 09, 2006, 04:30:09 AM

Can you do a system restore to a point before this started?

Also have a read here. Norton may not be enough.

http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1149948530

Title: Re: "File" option in toolbar not showing up
Post by: Michael on October 12, 2006, 10:00:15 AM

This happened to my MS Excel before.
What I did to get it fixed is:
(In MS Excel) Tools -> Customize -> Toolbars -> Reset.

Maybe the same trick can fix it for IE.