Computer Hope

Internet & Networking => Networking => Topic started by: Rob Pomeroy on November 17, 2006, 12:08:03 PM

Title: Re: Unable to find destination pc
Post by: Rob Pomeroy on November 17, 2006, 12:08:03 PM

Do you still have the installation manual/CD?

Title: Re: Unable to find destination pc
Post by: ale52 on November 17, 2006, 04:24:32 PM

"the problem also is none of us know what pc to check...".  

You don't say what kind of documents are scanned.

You don't say how many computers there are on the network.  Based on that (if there aren't too many), Iask someone what was the last document scanned then do a search on each computer.  Tedious but might do the trick.

Alan <><  :D

Title: Re: Unable to find destination pc
Post by: Rob Pomeroy on November 21, 2006, 11:44:55 AM

What model photocopier?  Do you have a service agreement for it?

Title: Re: Unable to find destination pc
Post by: Rob Pomeroy on November 22, 2006, 05:46:10 AM

Quote

Km - 5035

Find your manuals >here< (http://amistad.kyocera.co.uk/pages/info/kdl/manuals.asp).

Yes we do have a service agreement... Clavert Copier Technology....

Quote

but i would rather learn how to fix a simple prblem like this rather than get somone out..

I do understand, but bear in mind that if you are already paying for them to fix this kind of problem, then it is a waste of money for you to try and fix it...

Title: Re: Unable to find destination pc
Post by: Rob Pomeroy on November 22, 2006, 09:52:28 AM

Yes, correct.

And I'm glad you've fixed your problem.