Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: Eric Kremer on October 01, 2004, 07:47:41 AM
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I am unable to connect to the internet via any desktop icon (ie, sbc.yahoo.dsl, opera). Iam using a xp with sp2. I have mcafee running. I can ping gateway router and yahoo with no packets lost, as well as loop back. I received a message after start up saying that my system recovered from a serious error and gave me a log to send to Microsoft. It is a bc code? It also stated that it was sending two files paths? Who should I contact to resolve this issue? An A+ tech, Dell, SBC. Yahoo, or is this something that I should be able to fix myself? Thanks for any help.
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Turns out these problems might not be related. I was able to restablish an internet connection by entering the default gateway ip address in the internet browser window and connect to the default gateway, where I found my user ID had changed. After changing it back and then changing the password (just for safety), I was able to reconnect. Maybe this will help someone else?
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Could be a dns problem. perhaps one of your system files has been deleted.
Click Star, run, sfc /scannow with your Windows CDROM in the Drive