Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: Juliahhenry on March 12, 2007, 06:13:24 PM
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For the past several weeks, I have been unable to open pdf files on my computer. The bottom of my screen states "done", but the screen is blank. How do I remedy this? I'm pretty computer illiterate, so speak to me in simple terms please :) Thank you for any help. Love, juliahh
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Juliahh, you need to download and install Adobe Acrobat Reader to view that file format.
http://www.adobe.com/products/acrobat/readstep2.html
Click on that link for info. Make sure you meet the system requirements (http://www.adobe.com/products/acrobat/acrrsystemreqs.html). If not, you can choose another version (http://www.adobe.com/products/acrobat/readstep2_allversions.html). Whichever version you choose, download/install it without the Google toolbar. Also, don't bother with the optional Photoshop Album, unless you really want it. If you have anymore trouble, let us know.
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Dear Matt...thank you so much for your quick reply! I am going to download the adobe acrobat now. You're awesome :) Love, Julia :-*
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You're welcome, and good luck. If you have any trouble, don't hesitate to ask for more help.
Did you make sure your computer meets the system requirements?
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Dear Matt...you saved my day! Thank you so much! I love the internet! I'm completely amazed that a total stranger offered to help so quickly! I downloaded adobe acrobat and am now able to access the pdf files! You are my favorite person of the day! Thank you again, Julia ;)
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Ha, I'm just glad I could help out. Don't be a stranger now, ya hear?
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Why oh why did you point him to adobe. Look up foxit reader. Its much faster and uses less resources.
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Why oh why did you point him to adobe. Look up foxit reader. Its much faster and uses less resources.
First of all I believe the user you are referring to is a she...and not a he. Check the username.
Also...her problem was solved and she is happy.
Nice job, CBMatt!
'Nuff said...
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Thank you very much, Saviour.
She said herself that she doesn't know much about computers, so I think a popular mainstream program would be more appropriate for her.
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You're welcome...
Absolutely...Plus Adobe...which you recommended, has been on the market for quite some time and is not only popular, but proven.
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By the way, can anyone comment on Adobe Reader 8? How does it compare to 7 in terms of speed of launching? Version 6 (6.0.1) was slow to launch and Adobe apparently got the message that users were complaining and so they improved version 7 to launch faster.
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soybean...
I have 8 installed, and the installation went fairly quickly, however, comparing it to 7...well, 7 was much faster when it came to loading pdf files.
I'm satisfied with its overall performance, though. It does let me read pdf files even though it takes a little longer to load.
If I had my "druthers", I'd "druther" be using 7.
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Thanks for that info. I think I'll stick with 7 until compelled, for some reason, to upgrade to version 8. And, I expect that will be quite awhile.
By the way, you can download version 7 from Adobe if you want to go back to it.
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Or get Foxit . . .