Computer Hope

Hardware => Drivers => Topic started by: james_norman1981 on May 01, 2007, 05:14:13 PM

Title: Failure of videos to show image after updating catalyst drivers on Radeon X800
Post by: james_norman1981 on May 01, 2007, 05:14:13 PM

Hi there,

Recently updated the graphics card drivers on my computer to 7.4 because just got a new game, first in a while (C&C 3 - pretty good!).

Anyhow, although the game works fine I can no longer view my home movies.  They load up fine and play, even giving the correct sound, but don't show any images.  The screen expands but then stays blank.  Having just updated Winamp, still using the free version, I thought that might be the cause but the problem persists in RealPlayer, Windows Media Player and Winamp.  The only video viewer not affected is Quicktime.

Any suggestions/other people suffering the same problem?

james

Title: Re: Failure of videos to show image after updating catalyst drivers on Radeon X8
Post by: Raptor on May 01, 2007, 06:00:35 PM

Try reinstalling your codec package.

Title: Re: Failure of videos to show image after updating catalyst drivers on Radeon X800
Post by: Calum on May 02, 2007, 02:30:10 PM

If that doesn't work, follow this procedure to reinstall your drivers.

1. Download the drivers, but do not install yet.

2. Uninstall the old display drivers via Add/Remove Programs in the Control Panel.

3. Restart.

4. Install the new drivers.

5. Restart.

This will perform a clean install of your Catalyst drivers.

Title: Re: Failure of videos to show image after updating catalyst drivers on Radeon X800
Post by: james_norman1981 on May 09, 2007, 12:23:20 PM

Thanks for your suggestions.  Reinstalling the drivers, after uninstalling them, worked a treat.

Thanks again,

james

Title: Re: Failure of videos to show image after updating catalyst drivers on Radeon X800
Post by: Calum on May 09, 2007, 12:57:52 PM

You're welcome, glad I could help and thanks for posting back.