Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: newtothis on May 28, 2007, 01:38:35 PM

Title: Vista error message
Post by: newtothis on May 28, 2007, 01:38:35 PM

I have a Dell E520 with windows. After I installed Vista, when I start up I get error message "update manager" # 5 installshield. How can I get the message to go away? Thank YouI'm running Windows Vista and Internet Explorer browser.

Title: Re: Vista error message
Post by: patio on May 28, 2007, 02:09:57 PM

Didn't it come with Vista pre-installed ? ?
If so what led you to a re-install ? ?

More info...

Title: Re: Vista error message
Post by: Zylstra on May 28, 2007, 02:12:18 PM

This issue is probably related with the version of Roxio CD burning software that came with your series, it is incompatible with Windows Vista (the driver that comes with it is) and it can cause this issue.

Check out www.dell.com and click Support and click "Downloads and More"
enter (or have it find) your model number, and download the updates it has there.

Title: Re: Vista error message
Post by: newtothis on May 28, 2007, 07:08:12 PM

I bought the Dell computer in Feb. with Windows installed but got a free up grade to Vista. I installed Vista last week when I got it.

Title: Re: Vista error message
Post by: newtothis on May 28, 2007, 07:26:55 PM

I went to Dell downloads, there are about 20. What do I need?

Title: Re: Vista error message
Post by: soybean on May 28, 2007, 07:45:56 PM

Can you post the link to the Dell web page where you see those 20 items?

Title: Re: Vista error message
Post by: newtothis on May 29, 2007, 01:48:45 PM

Found a patch at Dell That worked.

Title: Re: Vista error message
Post by: Zylstra on May 29, 2007, 01:50:39 PM

So that other people who search the forums with similar problems know, could you please tell us the name of the patch?