Computer Hope

Internet & Networking => Networking => Topic started by: 366647 on August 22, 2007, 09:51:58 PM

Title: HELP!!!!!!!!!!!! INTERNET PROBLEMS!!!!!!!!!! PLEASE!!!!!!!!!!
Post by: 366647 on August 22, 2007, 09:51:58 PM

Hi! I needed to really get help about my internet browser. Whenever i go on the internet and open certain pages, the window abruptly closes. For example, i went on YOUTUBE.com today and the second it came to page the windwo closed. I tried again several times, and after 7 or 8 tries the page opened. This problems occurs on many different websites that i go to. I've tried it on internet explorer and opera but nothing seems to work. If anyone has te solution to my problem please reply. I would really appreciate it. THank You!

Title: Re: HELP!!!!!!!!!!!! INTERNET PROBLEMS!!!!!!!!!! PLEASE!!!!!!!!!!
Post by: Spoiler on August 23, 2007, 08:35:11 AM

Run a full spyware and virus check on your machine.

Also tell us what version OS you are running.

Title: Re: HELP!!!!!!!!!!!! INTERNET PROBLEMS!!!!!!!!!! PLEASE!!!!!!!!!!
Post by: 366647 on August 23, 2007, 11:07:21 AM

I'm actually a noob when it comes to computers, so can u tell me how to do that? Thanks!

Title: Re: HELP!!!!!!!!!!!! INTERNET PROBLEMS!!!!!!!!!! PLEASE!!!!!!!!!!
Post by: rasilun on August 24, 2007, 07:02:44 PM

Right click "my computer" then click properties. In the "General tab" what does it say under system?

Also, you will definitely want to try anti virus software. There has got to be something wrong and you can't troubleshoot until you succeed at this.

Try some of these:

 AVG (http://www.download.com/3000-2239_4-10726661.html)

AdAware (http://www.download.com/3000-2144-10045910.html)

Title: Re: HELP!!!!!!!!!!!! INTERNET PROBLEMS!!!!!!!!!! PLEASE!!!!!!!!!!
Post by: 366647 on August 25, 2007, 02:45:50 PM

System: Microsoft Windows XP
              Home Edition
              Version 2002
              Service Pack 2

Title: Re: HELP!!!!!!!!!!!! INTERNET PROBLEMS!!!!!!!!!! PLEASE!!!!!!!!!!
Post by: 366647 on August 25, 2007, 04:47:30 PM

I also ran the AVG Anti Virus program u recommended.
Results:      Report Name                                    Complete Test
                   Start Time                                        8/25/2007 4:59 PM
                   End Time                                          8/25/2007 5:31 PM (Total 32.21 m)
                   Launch Method                                Scanning Launched Manually
                   Scanning Restult                              No threat found
                   Report Status                                  Scanning Completed Successfully
          Object Summary
                   Scanned                                          36498
                   Threats Found                                 0
                   Cleaned                                           0
                   Moved to Vault                                 0
                   Deleted                                            0
                   Errors                                               0

Title: Re: HELP!!!!!!!!!!!! INTERNET PROBLEMS!!!!!!!!!! PLEASE!!!!!!!!!!
Post by: kbm292 on August 30, 2007, 01:59:05 PM

You could also try this utility.

ccleaner (http://www.ccleaner.com)

It will clear up a lot of the useless files and all of the left over Internet files on your PC.  Also you should run a spyware removal program like ad aware.  AVG says there were no threats but that means no viruses.  There could still be malicious programs on your PC.  Run these two programs and then let us know.

Title: Re: HELP!!!!!!!!!!!! INTERNET PROBLEMS!!!!!!!!!! PLEASE!!!!!!!!!!
Post by: vsat on September 01, 2007, 01:14:28 AM

restar your compuer and then press the f8 key once in a second snd then some steps are come in that step,a safe mode will appear then you select the safe mode.and then run antivirus & adware,spybot are some other or come to normal mode install the some other browser like mosilla etc...,because some times the Ie6 got corrupted.we worrie about that you just intall the some other broweser.