Computer Hope

Microsoft => Microsoft Windows => Windows NT/2000 => Topic started by: andyou on November 23, 2004, 03:46:50 AM

Title: Mouse and keyboard doesn't work in 2000
Post by: andyou on November 23, 2004, 03:46:50 AM

Hi

Can anyone help?

I have just fitted a new motherboard gigabyte 7VM333m-RZ, AMD 2400+ Sempron and 512MB ram and a DVD writer to my system, but windows 2000 boots up and I am unable to use the mouse or keyboard in the windows environment. There is no cursor at all.

The keyboard work as I can use it to get into the bios and to set windows to go to safe mode but the same happens there.

I do get an error message which is

“Run Dll. Error loading c:\winnt\downloaded program files\ bridge.dll  The specified module could not be found.”  

Because the mouse or keyboard doesn’t work I can’t get rid of the message.

Also after this is finds new hard ware and then sticks on new hard ware screen, asking you to load drivers for the new DVD writer.

I hope this is enough info for someone to help me

Thanks
Andrew
:'(

Title: Re: Mouse and keyboard doesn't work in 2000
Post by: Raptor on November 23, 2004, 06:00:36 AM

Quote

ut windows 2000 boots up and I am unable to use the mouse or keyboard in the windows environment. There is no cursor at all.

Did you correctly connect the flat ribbon cables that lead to the PS/2 ports?

Does the keyboard work before you load Windows? (IE, in the BIOS or during Windows setup)

Title: Re: Mouse and keyboard doesn't work in 2000
Post by: andyou on November 23, 2004, 08:14:51 AM

Windows was all ready on the hard drive and the PS2 connector are on the motherboard.

Thanks for you reply
Andrew

Title: Re: Mouse and keyboard doesn't work in 2000
Post by: andyou on November 23, 2004, 08:18:53 AM

sorry the keyboard works fine in dos I have read a knowladge base artical

http://support.microsoft.com/kb/257729/EN-US/

I don't have the file kbdhid.sys but I do have kbdclass.sys
One other thing is that I am using a different mouse and Keyboard than was setup before.

Andrew

Title: Re: Mouse and keyboard doesn't work in 2000
Post by: Neil on November 23, 2004, 09:20:19 AM

Try using somebody else's mouse?

Title: Re: Mouse and keyboard doesn't work in 2000
Post by: Raptor on November 23, 2004, 10:08:34 AM

See if the mouse and/or keyboard require any specific drivers.

Title: Re: Mouse and keyboard doesn't work in 2000
Post by: andyou on November 23, 2004, 10:58:10 AM

I have tried two other mice and keyboards and also ran the repair of windows 2000, which didn't work. I have also run the hard drive on another computer and that didn't work also.

I am going to run the drive as a slave on an XP computer to check for spyware and viruses.

I hope this works

Andrew
???

Title: Re: Mouse and keyboard doesn't work in 2000
Post by: MalikTous on November 23, 2004, 11:11:00 AM

Insure that the proper drivers for that mainboard for NT/2K/XP are available. I have seen this sort of trouble with NT4 due to poor support of USB ports, but not with PS/2 keyboard and mouse ports.

Also make sure nothing such as 'legacy' or 'interrupt support' is disabled for the PS/2 KB and mouse ports.

Title: Re: Mouse and keyboard doesn't work in 2000
Post by: merlin_2 on November 23, 2004, 11:55:45 AM

Run Dll. Error loading c:\winnt\downloaded program files\ bridge.dll =  a trojan>>> scan for this and  any anything else...also what is possible with your problem>mouse/keyboard is your  graphics card...try re-seting it...

Title: Re: Mouse and keyboard doesn't work in 2000
Post by: andyou on November 23, 2004, 03:52:13 PM

Thanks everyone

I have reconected the hard drive back into the old computer where it can from, but it still is getting the same problem.

The other thing I have noticed is that the keyboard lights "num Lock" is on but I can not turn it off by pressing the key, when you press "caps lock" the light doesn't come on. This looks like to me that the ports are not active when windows is running.

How can I turn these on when you have no interface with the computer?

Help!!!

Andrew

Title: Re: Mouse and keyboard doesn't work in 2000
Post by: merlin_2 on November 23, 2004, 04:40:10 PM

old pc.....what old pc....have a look in the bios and see if the keyboard and mouse is abled..or just chose f9 setup defaults....have you  plugged in graphics card...

Title: Thanks Re: Mouse and keyboard doesn't work in 2000
Post by: andyou on November 24, 2004, 09:02:33 AM

Thanks everyone

I resolved this by repairing windows 2000 on the drive, this reinstalled the proper drivers. The drive was cap also so I have installed windows xp on the extra space so I have duel boot. :D

Thanks again

Andrew