Computer Hope

Internet & Networking => Networking => Topic started by: x4isCosmic on October 13, 2007, 10:07:18 PM

Title: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 13, 2007, 10:07:18 PM

The internet on my computer will only connect to internet explorer. It won't connect to programs like iTunes(the music store), limewire, firefox, etc. I've gone through my computer several times looking for something that might be blocking it and haven't found anything. I don't think it's a firewall, I've checked that. Of course I'm not 100% sure what I'm looking for.
And I have a cable connection if that makes a difference. (I've checked the box and it appears to be working)

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 13, 2007, 10:35:51 PM

What Windows version?

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 13, 2007, 10:40:12 PM

It's Windows XP

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 13, 2007, 10:46:19 PM

Disable your firewall for a time being, and try to use Itunes, or Limewire.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 13, 2007, 10:50:29 PM

I already disabled it. That was pretty much the first thing I tried. I have no idea whats wrong.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 13, 2007, 11:00:05 PM

Does your IE browse with normal speed, or it's slow? Any troubles with opening some pages?
What happens when you open Limewire, Itunes?

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 13, 2007, 11:10:31 PM

IE is running as well as it alway has.
When I try to open the itunes store it says: iTunes could not connect to the iTunes store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again.

When I try to open limewire it says: Your machine does not appear to have an active internet connection or a firewall is blocking limewire from accessing the internet. Limewire will automatically keep trying to connect you to the network unless you select "Disconnect" from the file menu.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 13, 2007, 11:26:13 PM

For Itunes, check if your settings are same, as here:
http://docs.info.apple.com/article.html?artnum=304468 (http://docs.info.apple.com/article.html?artnum=304468)

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 13, 2007, 11:31:56 PM

Dangit, didnt work.  :(

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 13, 2007, 11:42:41 PM

Don't worry. We just made first step.
Did you have that setting already set to Automatic?
Do me a favor. Using IE, go to: https://webassign.net/login.html (https://webassign.net/login.html)
and tell me, if IE let you go there. You don't have to read anything there. I just want to know, if you have an access to that site.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 13, 2007, 11:53:35 PM

Nope, it wasn't already set, now it is though
The website worked too

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 13, 2007, 11:57:04 PM

OK, then...
Try Itunes now, and let me know...

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 14, 2007, 12:00:27 AM

itunes is still coming up with the same message

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 14, 2007, 12:05:56 AM

That's OK.
Next step.
Open Firefox, click Tools>Options, click Advanced, click Network tab, click Settings button.
Make sure, that you have it set to "Auto-detect...".
Restart Firefox, and see if it works.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 14, 2007, 12:09:05 AM

I selcted the auto-detect but it still won't work.

thank you for helping me by the way!!

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 14, 2007, 12:15:07 AM

So, it wasn't selected, right?

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 14, 2007, 12:16:57 AM

Quote

thank you for helping me by the way!!

Hey, no problem.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 14, 2007, 12:19:26 AM

no, it wasn't

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 14, 2007, 12:23:12 AM

OK...we just eliminated some possible culprits.
Now, in my next response, I'll ask you to do two more steps. They'll take you awhile, and by the time, you finish them, I may be in bed. Those steps may help. If not, we still have tomorrow.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 14, 2007, 12:26:02 AM

okay, sounds good

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 14, 2007, 12:32:09 AM

Now...
STEP 1
Go Start>Run
Type in:
cmd
Hit Enter
Pop-up window will open.
Type in there:
regsvr32 softpub.dll (be careful with typing, there is a space between "regsvr32", and "softpub.dll)
Hit Enter.
Type in:
regsvr32 Wintrust.dll
Hit Enter.
Repeat very same regsvr32 command for following files:
Initpki.dll
Dssenh.dll
Rsaenh.dll
Gpkcsp.dll
Sccbase.dll
Slbcsp.dll
Cryptdlg.dll

STEP 2
Turn off your computer.
Disconnect your modem, and router (if you have one) from power source.
Wait 1 minute.
Reconnect modem, and router to power source.
Restart computer, and check Itunes/Limewire/Firefox.

Good luck 8) 8) 8)

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 14, 2007, 12:33:43 AM

I just corrected 1 line.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Broni on October 14, 2007, 12:34:44 AM

Now, everything should be correct.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 14, 2007, 12:37:23 AM

Thank you!! I'll try that
  ;D

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: x4isCosmic on October 14, 2007, 12:57:53 AM

Aw man, it didnt work :[
My computer is dumb.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Deerpark on October 14, 2007, 02:13:28 AM

What firewall are you using?
Try restarting in safe mode with networking (http://www.computerhope.com/issues/chsafe.htm) and see if Firefox will connect.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: JRaptor2000 on March 25, 2008, 10:30:12 AM

Hey I am having the same problem with this computer I am currently using. I already tried the above suggestions with no luck. Any other ideas? It won't connect to Outlook, AVG for updates, Spybot for updates or anything other than internet explorer.

Title: Re: The internet on my computer won't connect to anything but internet explorer
Post by: Deerpark on March 25, 2008, 11:28:36 AM

JRaptor2000 welcome to the CH forums.
Please start your own topic if you're seeking help.
Be sure to read this to get a better understanding of how we do things here.
http://www.computerhope.com/forum/index.php/topic,33336.0.html