Computer Hope

Hardware => Drivers => Topic started by: jaksonx on October 15, 2007, 05:51:35 PM

Title: CD Driver is not recognized
Post by: jaksonx on October 15, 2007, 05:51:35 PM
every time i put a cd in my computer, my comp says YOU NEED A CD DIVE TO PLAY CD'S. so i checked it out in device manager, and the drive is there. and there is no better upgrade available on the net.. so how can i get my computer to recognize my dvd/cd-rom driver????

Sony Vaio
Microsoft Vista Home Premium (Which Blows)
the cd driver is a - Matshita DVD-RAM UJ-850S ATA Device
Title: Re: CD Driver is not recognized
Post by: street1 (RIP) on October 15, 2007, 06:24:33 PM
If you scroll down the page to the rectangular box named 'Download Guided Help' 127 kb download.This is an auto fix for windows XP and Vista Beta...It may work with your Vista. Just click on the program and follow
the instructions


http://support.microsoft.com/kb/314060
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 16, 2007, 02:48:39 PM
It didnt do anything for vista. Is there anyway to uninstall vista, and install XP???? and if i did that, would my cd drive read again???
Title: Re: CD Driver is not recognized
Post by: Broni on October 16, 2007, 02:59:22 PM
Check, if you have DMA enabled...
http://windowshelp.microsoft.com/Windows/en-GB/Help/a33a9d88-7883-44d2-a7c8-55d3f320c7db1033.mspx
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 16, 2007, 03:53:11 PM
DMA was enabled on both of them. so i turned them off. then enabled them again. and still got nothing.
Title: Re: CD Driver is not recognized
Post by: Broni on October 16, 2007, 03:59:42 PM
DMA should be enabled
What do you have listed in Device Manager> IDE ATA/ATAPI controllers?
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 16, 2007, 04:25:43 PM
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controller - 27DF

Intel(R) 82801GBM/GHM  (ICH7 - M Family) Ultra ATA Storage Controller - 27C4
Title: Re: CD Driver is not recognized
Post by: Broni on October 16, 2007, 04:36:11 PM
Try updating drivers for both of them. If Intel site says, they are up to date, do it anyway. Uninstall current drivers, and install fresh ones.
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 16, 2007, 04:57:03 PM
ok, i uninstalled them, but how do i install new ones?
Title: Re: CD Driver is not recognized
Post by: Broni on October 16, 2007, 05:21:00 PM
Did you download new drivers?
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 16, 2007, 06:20:37 PM
i dont know how, or what to look for..
Title: Re: CD Driver is not recognized
Post by: Broni on October 16, 2007, 06:50:09 PM
First of all, restart your computer, and see if Windows will find correct drivers...
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 16, 2007, 08:22:59 PM
i restarted the computer, and it tried installing a new driver, but it failed and said to get ahold of the company that made it or whatever to trouble shoot it...   so if i delete vista, can i put xp on my computer?
Title: Re: CD Driver is not recognized
Post by: Broni on October 16, 2007, 08:49:40 PM
Do you have Windows XP CD?
Title: Re: CD Driver is not recognized
Post by: patio on October 16, 2007, 08:54:43 PM
Neither XP nor Vista should need drivers for a CDRom or a burner.
Try that drive in another machine to make sure it isn't the problem.
I would also try another IDE cable...
Title: Re: CD Driver is not recognized
Post by: Broni on October 16, 2007, 08:55:47 PM
Download Intel Chipset Identification Utility from here:
http://www.intel.com/support/chipsets/inf/sb/cs-009266.htm
and post back with results.
Title: Re: CD Driver is not recognized
Post by: Broni on October 16, 2007, 08:59:45 PM
Quote
Neither XP nor Vista should need drivers for a CDRom or a burner.
I've been trying to get him updates for his IDE controllers, not for his burner.
You may be right about other stuff, anyway.
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 17, 2007, 02:22:52 PM
The link you gave me didnt have anything for vista
Title: Re: CD Driver is not recognized
Post by: Broni on October 17, 2007, 06:26:03 PM
Well, it looks like your system configuration may not support Vista.
You upgraded from XP, right?
BEFORE you did it, did you check your system compatibility with Vista?
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 17, 2007, 08:54:05 PM
no, the computer came with vista installed in it.
Title: Re: CD Driver is not recognized
Post by: Broni on October 17, 2007, 09:01:10 PM
Download Belarc Advisor: http://www.belarc.com/free_download.html
Run it, and post its list, stopping just before "Installed Microsoft Hotfixes"
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 18, 2007, 02:14:55 PM
 
 
 
   
 
 
 
System Security Status  CIS Benchmark Score
 

 Available only for Windows 2000, XP Pro, and 2003
 
 
 
 
  Virus Protection
 

 Unknown
 
 
 
 
  Microsoft Security Updates
 

 5 missing
 
 
 
 
 
 

--------------------------------------------------------------------------------
 
Computer Profile Summary
Computer Name:  Jakson-pc (in WORKGROUP)
Profile Date:  Thursday, October 18, 2007 4:11:52 PM
Advisor Version:  7.2t
Windows Logon:  jakson
 
 
Click here for Belarc's System Management products, for large and small companies. 
 
Operating System   System Model
Windows Vista Home Premium (build 6000)   Sony Corporation VGN-N325E C3LPLS57
System Serial Number: 28204333-3027322
Enclosure Type: Notebook
Processor a   Main Circuit Board b
1.73 gigahertz Intel Core Duo
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache   Board: Sony Corporation VAIO
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies LTD R0100J4 02/08/2007
Drives   Memory Modules c,d
112.94 Gigabytes Usable Hard Drive Capacity
80.00 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ-850S ATA Device [CD-ROM drive]

Hitachi HTS541612J9SA00 [Hard drive] (120.03 GB) -- drive 0, s/n SB3DB1EWGNBYJE, rev SBDOC74P, SMART Status: Healthy
MemoryStick0 Device [Hard drive] -- drive 1
SD1 Device [Hard drive] -- drive 2   1014 Megabytes Installed Memory

Slot 'SODIMM1' has 512 MB
Slot 'SODIMM2' has 512 MB
  Local Drive Volumes
     
c: (NTFS on drive 0) 112.94 GB 80.00 GB free
 
  Network Drives
  None detected
Users (mouse over user name for details)   Printers
local user accounts last logon
 jakson 10/18/2007 3:59:17 PM (admin)
local system accounts
 Administrator 10/12/2007 10:04:50 PM (admin)
 Guest never 


 Marks a disabled account;    Marks a locked account    Adobe PDF Converter on Desktop\*.pdf
Amyuni Document Converter 2.51 on COM1:
Microsoft XPS Document Writer on XPSPort:
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
 
Controllers   Display
ATA Channel 0 [Controller] (2x)
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4   Mobile Intel(R) 945GM Express Chipset Family [Display adapter] (2x)
Generic PnP Monitor
Bus Adapters   Multimedia
Texas Instruments PCI-8x12/7x12/6x12 CardBus Controller
Microsoft iSCSI Initiator
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC   Realtek High Definition Audio
Communications   Other Devices
HDAUDIO SoftV92 Data Fax Modem with SmartCP

   
isatap.woh.rr.com
isatap.{7EC5F23B-DDE9-4616-8DD9-3C78B2911781}
LAN-Express AS IEEE 802.11g PCI-E Adapter
 Auto IP Address:  192.168.1.102 / 24
 Gateway:  192.168.1.1
 Dhcp Server:  192.168.1.1
 Physical Address:  00:1C:26:08:9C:B0
Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
 Dhcp Server:  none responded 
 Physical Address:  00:1A:80:44:62:2E
Teredo Tunneling Pseudo-Interface
 
Networking Dns Servers:  65.24.7.3
65.24.7.6
   Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Sony Firmware Extension Parser Device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Alps Pointing-device for VAIO [Mouse]
HID-compliant mouse
Texas Instruments PCIxx12 Integrated FlashMedia Controller
USB Root Hub (4x)
Generic volume shadow copy
Microsoft WPD FileSystem Volume Driver (2x)
Virus Protection [Back to Top]   
No details available   
Missing Microsoft Security Hotfixes [Back to Top] 
        These required security hotfixes (using the 10/09/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.   
Q931906 - Critical  (details...) 
Q934062 - Important  (details...) 
Q936509 - Important  (details...) 
Q936514 - Important  (details...) 
Q936960 - Important  (details...) 
 
 
Title: Re: CD Driver is not recognized
Post by: Broni on October 18, 2007, 07:23:21 PM
Try a solution posted here: http://forums.microsoft.com/TechNet/ShowPost.aspx?PageIndex=0&SiteID=17&PageID=0&PostID=1887134
post #3, by da_newbie 
Title: Re: CD Driver is not recognized
Post by: Broni on October 18, 2007, 07:26:39 PM
Quote
1. Click Start, and then click Run.
In Vista, go Start, type in: regedit, hit Enter.
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 19, 2007, 02:39:10 PM
ok, then what
Title: Re: CD Driver is not recognized
Post by: Broni on October 19, 2007, 02:43:46 PM
Try a solution posted here: http://forums.microsoft.com/TechNet/ShowPost.aspx?PageIndex=0&SiteID=17&PageID=0&PostID=1887134
post #3, by da_newbie
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 20, 2007, 09:37:08 AM
Broni,
   That worked like a charm. Thanks a million for all the work. I really appreciate it...
Title: Re: CD Driver is not recognized
Post by: Broni on October 20, 2007, 09:41:54 AM
I'm really glad 8) 8) 8)
It took a while, but once I started to look at MATSHITA DVD-RAM, Google gave me a lot of hits about number of problems with this particular device.
Good!!!
Title: Re: CD Driver is not recognized
Post by: jaksonx on October 20, 2007, 10:49:30 AM
well if i ever do something stupid again on the computer, im gonna be looking you up....
Title: Re: CD Driver is not recognized
Post by: Broni on October 20, 2007, 10:54:44 AM
Noooooooooooooooooooooooo.......
......just kidding ;D ;D ;D