Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Drakaven on November 04, 2007, 05:47:25 PM

Title: Csrss.exe eating ram and causing eventual freeze
Post by: Drakaven on November 04, 2007, 05:47:25 PM

Hi I am running Windows Xp Pro and the process called csrss.exe is slowly consuming more and more ram until it is at about 1.5 gb and my machine freezes.

There is a hotfix for this problem but it is for windows NT and I have been unable to find a solution for XP.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:45:37 PM, on 11/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS.1\System32\smss.exe
C:\WINDOWS.1\system32\winlogon.exe
C:\WINDOWS.1\system32\services.exe
C:\WINDOWS.1\system32\lsass.exe
C:\WINDOWS.1\system32\svchost.exe
C:\WINDOWS.1\System32\svchost.exe
C:\WINDOWS.1\system32\spoolsv.exe
C:\WINDOWS.1\Explorer.EXE
C:\WINDOWS.1\system32\RUNDLL32.EXE
C:\Program Files\Wallpaper Master\Wallpaper.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
C:\WINDOWS.1\system32\nvsvc32.exe
C:\WINDOWS.1\system32\svchost.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\WINDOWS.1\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS.1\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS.1\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\RunServices: [sys host] ENCRYPTED.EXE
O4 - HKCU\..\Run: [WallpaperChanger] C:\Program Files\Wallpaper Master\Wallpaper.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.1\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.1\Network Diagnostic\xpnetdiag.exe
O20 - AppInit_DLLs: C:\WINDOWS.1\system32\Com\patch32.dll
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS.1\system32\nvsvc32.exe

--
End of file - 3004 bytes


Any help would be greatly appriciated

Title: Re: Csrss.exe eating ram and causing eventual freeze
Post by: patio on November 04, 2007, 06:27:23 PM

Xp is running on NT...run the fix.

Title: Re: Csrss.exe eating ram and causing eventual freeze
Post by: Drakaven on November 05, 2007, 07:27:39 AM

it wont let me install the fix keep telling me I have the wrong version

Title: Re: Csrss.exe eating ram and causing eventual freeze
Post by: patio on November 05, 2007, 08:03:09 AM

More Info (http://support.microsoft.com/kb/555021) from Microsoft...