Computer Hope
Other => Other => Topic started by: Douglas Hursh on April 13, 2004, 12:27:18 PM
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I have anti-virus software AVG 6.0 and avast; both reveal no virus'.
Ad-aware: everytime I use it, it comes up with pat least] one object recognized: HKEY_CLASSES_ROOT\CLSID\{DDFFA75A-E81D-4454-89FC-B9FD0631E726}. Ad-aware reveals it to be "VX2.BetterInternet, which is an VX2 varient, malware. Causes popups and may install unsolicted software." As many times as I use ad-aware and quarantine/delete this file, it shows up again on the next scan.
This VX2 file has resulted in numerous cookies, which also shows up in ad-aware.
I have gone into REGEDIT to delete this CLSID file, and when I highlight this file and delete it, it does disappear. However, when I re-enter REGEDIT, it is there again. I cannot get rid of this file.
Any suggestions? Thank you for your time and help in this.
I use WINDOWS ME.
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NOTE: I am a member, but forgot to log in. Again, thanks to anyone who can be of help in the above problem.
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Boot into Safe Mode and run Ad-aware. 95% of the time, Ad-aware will be able to remove everything in Safe Mode.
Instructions:
http://www.computerhope.com/issues/chsafe.htm#01