Computer Hope

Hardware => Drivers => Topic started by: TOAO on November 14, 2007, 02:44:50 PM

Title: Plug and Play
Post by: TOAO on November 14, 2007, 02:44:50 PM
Ok, I have just reinstalled xp and all the drivers for a recovery disk and I went to plug in my usb mouse that was working on the pc before I reinstalled, and now I get nothing? Any ideas?

PC:
IBM Netvista 8311
used IBM Recovery Disk

Mouse:
Microsoft Optical mouse

Windows:
XP Pro

Thanks for the help M.
Title: Re: Plug and Play
Post by: patio on November 14, 2007, 04:47:54 PM
Did you remember to re-install your MBoard drivers ? ?
This is often overlooked.
Title: Re: Plug and Play
Post by: TOAO on November 15, 2007, 01:04:19 PM
I am not sure what mboard drivers are. Also wouldn't them have been on the recovery disk that I got from the manufacture?
Title: Re: Plug and Play
Post by: patio on November 15, 2007, 03:22:15 PM
Sometimes yes...sometimes no.
It would be labelled Driver CD.
Or did the mouse ship with a driver CD ? ?
If not check the manuf. website and see.
Title: Re: Plug and Play
Post by: TOAO on November 15, 2007, 03:48:45 PM
the mouse I am trying to use is a personal one I bought. I down loaded the driver for the mouse but when I put it on the pc it still doesn't work? ???

Mouse:
Microsoft Notebook Optical Mouse/Model 1020
Title: Re: Plug and Play
Post by: street1 (RIP) on November 15, 2007, 04:35:31 PM
The drivers Microsoft recommends are---->Here (http://www.microsoft.com/hardware/mouseandkeyboard/DownloadResult.aspx?prod=m_nom07&os=XP_32&lang=en&driverVersion=IntelliPoint%206.2%20(32bit)%20for%20Windows%20XP)
Title: Re: Plug and Play
Post by: TOAO on November 15, 2007, 07:54:00 PM
I have tried that driver already and the outcome was zero. Any other thoughts???
Title: Re: Plug and Play
Post by: street1 (RIP) on November 16, 2007, 04:17:00 AM
Did you install service pack 2 ?

http://www.softwarepatch.com/windows/xpsp2.html
Title: Re: Plug and Play
Post by: TOAO on November 16, 2007, 03:56:34 PM
Ok, I have updated to SP2 and still no luck. I looked under manage and saw that I have unknown devices and PCI Simple communications controller with ?, I dont understand why I have these I used the manufactures disk? Any other ideas??????

By the way thanks for your help.

M.
Title: Re: Plug and Play
Post by: TOAO on November 16, 2007, 04:06:12 PM
I also looked under USB and I ran a program testing the usb ports and it said they were operating fine. It said no software or anything needs to be updated. So I am not sure what else I can do???
Title: Re: Plug and Play
Post by: patio on November 16, 2007, 05:23:03 PM
I would buy a brand new PS2 keyboard and mouse...
Title: Re: Plug and Play
Post by: TOAO on November 16, 2007, 07:41:29 PM
That would work but it works with the ps2 fine but just not with usb ports.
Title: Re: Plug and Play
Post by: street1 (RIP) on November 17, 2007, 04:38:28 AM
Do you have any USB setting in the BIOS?

Have you tried the below site?---->Diagnostics (http://www-307.ibm.com/pc/support/site.wss/MIGR-42954.html#bios)
Title: Re: Plug and Play
Post by: patio on November 17, 2007, 07:59:53 AM
Quote
I looked under manage and saw that I have unknown devices and PCI Simple communications controller with ?,

This indicates a missing MBoard driver...but i'm repeating myself.
Title: Re: Plug and Play
Post by: TOAO on November 17, 2007, 11:35:54 AM
Since nothing else has worked and you know more than I do (patio) what are Mboad drivers?

You said they would be on my recover disk but all 4 disks that I received have the same info on them and I do not really know what to look for????

M.
Title: Re: Plug and Play
Post by: patio on November 17, 2007, 01:49:25 PM
Motherboard drivers.
Download and run Everest Home and save the report as a text file...
This will tell you exactly what hardware you have and we can help tracking down the appropiate drivers.

No need to get huffy
And i didn't say they would neccessarily be on your recovery disks...
See above.
Title: Re: Plug and Play
Post by: TOAO on November 17, 2007, 04:24:36 PM
I was not trying to be huffy I was just stating that you knew more than me and I was going to follow your advice.
Title: Re: Plug and Play
Post by: TOAO on November 17, 2007, 04:36:38 PM
Here you go and thanks for your help.



--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version                                           EVEREST v2.20.405
    Homepage                                          http://www.lavalys.com/
    Report Type                                       Quick Report
    Computer                                          IBM-TB6R58OWYHY
    Generator                                         Administrator
    Operating System                                  Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
    Date                                              2007-11-17
    Time                                              15:33


--------[ Motherboard ]-------------------------------------------------------------------------------------------------

    Motherboard Properties:
      Motherboard ID                                    <DMI>
      Motherboard Name                                  IBM 831162U

    Front Side Bus Properties:
      Bus Type                                          Intel NetBurst
      Bus Width                                         64-bit
      Real Clock                                        100 MHz (QDR)
      Effective Clock                                   400 MHz
      Bandwidth                                         3200 MB/s

    Memory Bus Properties:
      Bus Type                                          DDR SDRAM
      Bus Width                                         64-bit
      Real Clock                                        133 MHz (DDR)
      Effective Clock                                   267 MHz
      Bandwidth                                         2133 MB/s

    Chipset Bus Properties:
      Bus Type                                          Intel Hub Interface
      Bus Width                                         8-bit
      Real Clock                                        67 MHz (QDR)
      Effective Clock                                   267 MHz
      Bandwidth                                         267 MB/s

Title: Re: Plug and Play
Post by: patio on November 18, 2007, 09:08:05 AM
Try Here (http://www-307.ibm.com/pc/support/site.wss/product.do?doctypeind=9&template=%2Fproductselection%2Flandingpages%2FdownloadsDriversLandingPage.vm&sitestyle=lenovo)

You have to enter the machine info to get the appropiate ones...
Title: Re: Plug and Play
Post by: TOAO on November 18, 2007, 10:25:39 AM
I went to the site and put in on the information but what exactly am I looking for?
Title: Re: Plug and Play
Post by: patio on November 18, 2007, 10:49:27 AM
Motherboard/chipset drivers.
Title: Re: Plug and Play
Post by: TOAO on November 18, 2007, 12:25:03 PM
I dont get an option of motherboard/chipset. The closet thing I get is core chipset????\

PC:
Netvista 8311 62u, Desktop with windows XP
Title: Re: Plug and Play
Post by: TOAO on November 18, 2007, 08:29:49 PM
I have figured it out :P :P Thanks for all of your help and patience with me.

M.
Title: Re: Plug and Play
Post by: Shynnie on November 19, 2007, 01:00:35 AM
Hi

Next time share with us on how did you figure it out.

Sharp 8)