Computer Hope
Software => Computer viruses and spyware => Topic started by: merrygoround on January 20, 2008, 05:45:56 PM
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each time i click on an .avi file, my window crashes. i dont know why. and it only crashes when i click on an .avi file in a folder. what is wrong?
i have window XP media center pc m470n
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You can post a HJT log and we can take a quick look.
'Instructions on Hijackthis can be found in this thread. http://www.computerhope.com/forum/index.php/topic,46313.0.html
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HJT log
[file cleanup - saving space - attachment deleted by admin]
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Open HijackThis and select Do a system scan only.
Place a check mark next to the following entries:
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-73e5151d12bc5195.spaces.live.com/PhotoUpload/MsnPUpld.cab
Close all windows except for HijackThis and click Fix checked.
Exit Hijackthis.
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Download ViewpointKiller (http://fileforum.betanews.com/detail/ViewpointKiller/1131474922/1)
* Unzip the program and all of the contents of ViewpointKiller.zip to a location such as your desktop.
* Double click the ViewpointKiller icon to run ViewpointKiller.exe. Select the "File" menu, and select "Check to see if you have Viewpoint installed".
* If ViewpointKiller indicates that any of the Viewpoint variants are installed, select the proper "Kill" option in the File menu.
Follow the prompts and instructions very carefully, answering "Yes" or "No" depending on which option you are most comfortable with. The MsConfig instructions are very important, so be sure to read them carefully.
Note: When done with ViewpointKiller right click and delete all files that were unzipped.
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Other then that the log looks fine.
How is the computer now?