Computer Hope
Hardware => Hardware => Topic started by: OnyxCollector on January 24, 2008, 10:58:56 AM
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I have a HP computer with Windows XP. There is some internal problem that can't be found. I want to remove everything from the hard drive and reinstall software and programs. I am a novice. Any suggestions as to where I can find some step by step instructions on wiping the hard drive clean and reinstalling new software? HELP! David
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Do you have a system restore disc from HP or a Windows XP install disc?
You will need either of those in order to reinstall XP.
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You need to know the brand of the Harddrive to get a format/partiton software. XP has this in it as well but you need to know what your doing. Also, you'll need all the installer discs to the programs you have on there if you wish to have them installed. As for step by step.... I'm not sure right off. Try google. If you need any help come back
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Here is your step to step:
http://support.microsoft.com/kb/316941/en-us
also a general troubleshooter:
http://www.aumha.org/win5/support.htm
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contact HP and ask them to send you system restore discs. i got mine for free. the restore discs will restore your computer back to the way it was brand new.
or you could use an original Windows Disc and re-install windows that way. i suggest this method, because HP fills there pre built systems with bundled software and adware, and using the restore cd's will retore all of these programs as well.