Computer Hope

Hardware => Hardware => Topic started by: saint_hades on April 08, 2008, 12:45:55 PM

Title: External hard drive crashes computer
Post by: saint_hades on April 08, 2008, 12:45:55 PM
Hi

I have a 300Gb Samsung external hard drive

I have some programs installed to it, and i kind of wont it to work without losing data

When ever i plug the hard drive into 'any' computer, it slows the computer down, and the computer says its installing it, but it takes to long

i got a computer to get to a point were it could scan it (anti-virus scan), but the scan (zone alarm) crashed when trying to scan it for spyware. The scan found no viruses.

theres no way of getting the into the hard drive, when a computer manges to install it, i try and open it (it's folder (E:/)) but the computer crashes.

I've had the hard drive for at least 2 weeks, and only now I've had problems with it.

can anyone help

(PS, i've only tried it on Xp Home edition computers)
Title: Re: External hard drive crashes computer
Post by: Carbon Dudeoxide on April 08, 2008, 10:34:49 PM
Sorry but I don't fully understand what exactly is wrong here...

Quote
I have some programs installed to it, and i kind of wont it to work without losing data
What exactly have you installed on it?

Quote
When ever i plug the hard drive into 'any' computer, it slows the computer down, and the computer says its installing it, but it takes to long
Do you mean as soon as you plug it in or when you try to run or install a program FROM the Hard Drive?

Quote
theres no way of getting the into the hard drive, when a computer manges to install it, i try and open it (it's folder (E:/)) but the computer crashes.
Do you mean when you try to run the program on the HD or when you try to go into it via My Computer?
Title: Re: External hard drive crashes computer
Post by: saint_hades on April 09, 2008, 03:06:46 AM
OK
Sorry, I mean when I plug my external hard drive in (VIA USB) the computer slows down. some things don't open, like folders and firefox ect

When I plug the hard drive into a computer, the computer installs it ("found new device... installing... local disk E)

But it takes ages to install it.

If I wait long enough, and have My Computer open, the computer sees that it's installed, and shows up as '(E:/)'
But when i click on  the folder named '(E:/)' the computer goes really slow, and after a while pops up with a message saying some like this "unable to load E:/"

My computer and some other computers I've tried it on, all slow down while the HD is on, but as soon as it's of, everything is ok again.

I just had Microsoft Office Enterprise installed on it

But i don't mind losing data anymore, if it fixes the  External HD
Title: Re: External hard drive crashes computer
Post by: Carbon Dudeoxide on April 09, 2008, 04:28:34 AM
You shouldn't install programs on portable devices. They won't work.
You can get portable programs specifically designed for portable devices (www.portableapps.com)

If you don't mind about losing the data, I would reformat the drive but I'm not sure that is the only option.

When you plug the HD in, right click on it (E:\), go to Properties, the Tools tab and click Check Now.
Title: Re: External hard drive crashes computer
Post by: saint_hades on April 09, 2008, 09:57:53 AM
My Computer (folder)

crashes when ever I click on Local Disk E

I can't right click it
Title: Re: External hard drive crashes computer
Post by: patio on April 09, 2008, 10:08:40 AM
More info...
Title: Re: External hard drive crashes computer
Post by: saint_hades on April 09, 2008, 10:53:22 AM
OK,
I have  a Intel core 2 duo e6600 installed and I'm currently running a NVIDIA GeForce 6600 GT graphics card. 1gb of ram and I have a BIO Star (PT890 775 SE) motherboard

it's only stopped working about 3 days ago

I've tried it on 1 other computer and that one 2 slows down when I plug the HD in

either computers can open it's folder, or right click its folder

it's a 300Gb Samsung external hard drive, it has a little fan under either it's case and I plug it in VIA USB

It also needs to be plug into a power supply
Title: Re: External hard drive crashes computer
Post by: patio on April 09, 2008, 11:07:41 AM
Are you using the original AC power adapter for that drive ? ?
Title: Re: External hard drive crashes computer
Post by: saint_hades on April 09, 2008, 01:14:46 PM
Yeb, I haven't changed anything since I purchased it

I've recently tried it on a Vista and a Xp Professional

And neither can open it's folder

they both install it and say its working.

on the device manger it say claims nothings wrong

On the Vista, it doesn't show up in 'computer' but it says its installed

same with the Professional ( but 'My computer')
Title: Re: External hard drive crashes computer
Post by: patio on April 09, 2008, 02:07:17 PM
How is the drive being reported in Disk Management ? ?
If it says RAW you're in trouble...
Title: Re: External hard drive crashes computer
Post by: saint_hades on April 10, 2008, 04:04:04 AM
Nothings wrong with it in disk Management
Title: Re: External hard drive crashes computer
Post by: saint_hades on April 10, 2008, 04:21:28 AM
It says its healthy

but when I right clicked it and went on properties, it said
E;/ drive is not accessible
unable to perform inpage operation   
Title: Re: External hard drive crashes computer
Post by: patio on April 10, 2008, 08:47:28 AM
DLoad and run the diagnostics from the disk manuf. site...
Title: Re: External hard drive crashes computer
Post by: saint_hades on April 10, 2008, 01:20:52 PM
sorry,
I kind of skipped ahead

I re-formated the disk and it works fine now


thanks for all your help
Title: Re: External hard drive crashes computer
Post by: patio on April 10, 2008, 01:50:55 PM
I'd still run the diagnostics for a little peace of mind...
Title: Re: External hard drive crashes computer
Post by: saint_hades on April 10, 2008, 02:14:46 PM
how do u run the diagnostics, i can't find it anywhere
Title: Re: External hard drive crashes computer
Post by: patio on April 10, 2008, 02:37:23 PM
I'd still run the diagnostics for a little peace of mind...
You DLoad them from the drive manuf.'s site and use them to create a bootable CD...
Title: Re: External hard drive crashes computer
Post by: saint_hades on April 10, 2008, 02:55:24 PM
I still cant the find diagnostics for it

is there any other soft were i can dload to see if it's ok
Title: Re: External hard drive crashes computer
Post by: patio on April 11, 2008, 09:20:31 AM
Click Here (http://product.samsung.com/cgi-bin/nabc/tech_info/hdd/b2c_hdd_shdiag.jsp)

Make sure your model # is listed...
Title: Re: External hard drive crashes computer
Post by: saint_hades on April 11, 2008, 09:44:08 AM
thanks patio

mines not supported by that installer dos thing

the hard drive seems to be working fine

I believe  something installed on it may have been fatly and cause it to slow computer's down

thanks everyone for your help, If it stops working again, I know were to find you