Computer Hope
Software => Computer software => Topic started by: srtony1946 on April 08, 2008, 04:16:40 PM
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For some reason I cannot open Adobe flash, It downloaded to my hardrive but will not open? I went to the support website but nothing works? I removed the old adobe from add and remove, and downloaded the new version. Did not help, The web site told me to change settings But when I did windows gave me an error message saying not to continue with the settings like they are. I Am using windows XP, I recently downloaded a new version of Spywareblaster. That seems to be when the trouble started, But I diabled It and still can't open Adobe? Any Ideas, Thanks.
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... But I diabled It and still can't open Adobe?
This is not a program that appears on your Programs menu. So, exactly what do you mean by "open Adobe"?
The web site told me to change settings But when I did windows gave me an error message saying not to continue with the settings like they are.
Hmm, you said you had installed it. So, how could you change settings?
What is your current status? It's not installed, right? IOW, it's not in your Add or Remove Programs list?
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No, It Is not In my Add Remove programs. But I have ( Adobe Flash player plugIn Icon on my hardive). When I click on It I get this error message when I click details. Copy failed,. It downloaded to my hardive but will not open?
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Adobe Flash Player is NOT standalone program, so you can't open it. It's browser's plug-in, which allows you to see flash animations on web pages.
Uninstall Flash Player, using this: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157
Install fresh copy.
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Ok, I went to the site posted. Uninstalled it, Reinstalled It , No luck?.
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... Reinstalled It
Did you see it in Add or Remove Programs then?
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Yes, It Is In there now, (Adobe Flashplayer plugin). Should I run Hijack this? Just an Idea?
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Can you go to this web page?: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=2
Does it confirm the version of the Flash Player you have installed?
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I went to the site, But The movie does not appear that shows what version I have. So I guess the answer Is no. I just do not understand this? Also my brower Is google, Could this cause a problem?.
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I suggest you uninstall it again, using the tool on the web page posted by Broni. Then, download, install, and run CCleaner. Get the Slim version of CCleaner here (http://www.ccleaner.com/download/builds).
Some info on configuring CCleaner (http://www.computerhope.com/forum/index.php/topic,22078.htmlhttp:/www.computerhope.com/forum/index.php/topic,22078.html). The info there is a little out-dated. What used to be called Issues scan is now called Registry. So, run a Windows scan and remove all that stuff. Then, run a Registry scan, backup the registry when prompted, and tell CCleaner to fix all issues found. Repeat the registry scan; it sometimes finds additional items upon a repeat scan.
Then, download Flash Player from http://www.adobe.com/products/flashplayer/ and reinstall it. Disable your anti-virus program when downloading and installing Flash Player, just to be sure it's not interfering in a successful installation.
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OK, I fixed It. I went to this forum sitehttp://www.windowsbbs.com/showthread.php?t=56308 Went to Command Promt Typed In c:\WINDOWS\system32\Macromed. This opened up some files, one said something about a new update for Adobe Flash. I downloaded It and WALA!.
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Nice job :)