Computer Hope
Hardware => Hardware => Topic started by: jake on June 22, 2008, 03:13:12 PM
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We had a power problem that tripped all circuit breakers in the house. After that, computer will not power on. Computer is Dell Dimension 5100 desktop with Windows XP Home edition, about 3 years old. Is there a power circuit button on computer that may have been turned off by the event that tripped all circuit breakerss in the house?
If so, is there a way to turn it back on?
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Do you have a surge suppressor? Did it reset...or do you have to reset it?
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the surge suppressor has reset and works. There is a green light on inside the back of the CPU, so the CPU is getting some power, but the start button on front does nothing and does not light like it used to when the computer was on.
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It's possible the power supply took a dump. Have you tried troubleshooting the power supply?
Power Supply Troubleshooting (http://www.saviourpc.com/power_supply_troubleshooting)
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Was your computer hooked up for online service directly,or
were you using a wireless connection?
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computer was direct connection to broadband(cable), not wireless
have not tried troubleshooting power supply, not familiar with how to
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That's why I supplied you with the previous link.
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Thanks, Saviour
I overlooked the link when I read your message.
I will try some of the troubleshooting tips, but may have a pro check the more tech ones, as I am a donosauer in tech stuff. I appreciate yoour help and that of the others.
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Yo're welcome, Jake...
Keep us posted.
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I have a similar problem. I was away during a storm and when I got home the outlet controlling my computer was out. After setting the breaker, my PC started up but did not boot. I tried turning it off but nothing happened. I unplugged it and replugged, it started but did not boot. I searched the net and found a site that said to unplug the 20 pin connector and short the green pin. I did this and the fan did not power up. The indication was that the motherboard was good, but the power supply is toasted. Is this an accurate solution? Thanks for your support.
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My problem, which started this subject, turned out to be a power supply problem. After ordering a refurbished one from Dell, it was installed and computer now turns on. So your problem sounds similar, GI Joe. Saviour's message of June 22, 8:08pm has a good link to power supply troubleshooting.
Thanks to all who offered suggestions.
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I have a similar problem. I was away during a storm and when I got home the outlet controlling my computer was out. After setting the breaker, my PC started up but did not boot. I tried turning it off but nothing happened. I unplugged it and replugged, it started but did not boot. I searched the net and found a site that said to unplug the 20 pin connector and short the green pin. I did this and the fan did not power up. The indication was that the motherboard was good, but the power supply is toasted. Is this an accurate solution? Thanks for your support.
If you still need help, start a New Topic.
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My problem, which started this subject, turned out to be a power supply problem. After ordering a refurbished one from Dell, it was installed and computer now turns on. So your problem sounds similar, GI Joe. Saviour's message of June 22, 8:08pm has a good link to power supply troubleshooting.
Thanks to all who offered suggestions.
Glad that you got it fixed!