Computer Hope

Hardware => Drivers => Topic started by: sushi0208 on July 26, 2008, 12:19:16 AM

Title: Acer 6920G optical drive reads all disks as blank.
Post by: sushi0208 on July 26, 2008, 12:19:16 AM

I just bought an Acer Aspire 6920G (Windows Vista) I'm trying to install some games onto it. I was installing the Sims 2 and then it it froze up. So I restarted the computer. Later on I tried to install it again but whenever it read the disk it didn't read it as Sims 2 ... it was just a disk. When I tried to start it up through the computer panel it asks me to label the disk and thinks that the disk is blank (although it shows that there is 0MB free). I've been trying other disks and the same thing happens to them. It is definitely not the actual game disk, cause I've tried it on my other computers and it works fine there.

Any ideas on how I can fix this?

thanks.

Title: Re: Acer 6920G optical drive reads all disks as blank.
Post by: patio on July 27, 2008, 08:33:31 AM

How is the CD/DVD drive being reported in Device Manager ? ?
Any yellow !'s there ? ?
Is this a copy of the game or originals ? ?

Title: Re: Acer 6920G optical drive reads all disks as blank.
Post by: Broni on July 27, 2008, 01:01:35 PM

Also...

Try one of these:
1. http://support.microsoft.com/kb/314060
or...
2. http://aumha.org/downloads/cdgone.zip
or...
3. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstal. Confirm.
Restart Windows. They'll be automatically reinstalled.