Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: jennifer82777 on July 26, 2008, 06:14:14 AM

Title: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 06:14:14 AM
please help i dont know why my computer is flipping back to previous pages all on its own any advice i have windows xp if this helps
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Carbon Dudeoxide on July 26, 2008, 06:39:34 AM
What do you mean by 'flipping back to previous pages'?
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 06:52:30 AM
when i am looking at ebay pages for example i will get to page 4 and it will go back to page one by itself it does it on all web pages but i just used that for an example
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Carbon Dudeoxide on July 26, 2008, 06:53:47 AM
What Internet Browser are you using?
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 06:57:10 AM
im not too smart when it comes to these things so i am using ie6 and i have downloaded mozilla firefox and it still doesnt help hope i answered your question
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Carbon Dudeoxide on July 26, 2008, 06:58:29 AM
Yep. And my next one: Try another browser.

All right...

Does this page-flipping happen all the time?
How long has this been happening for?
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 07:00:45 AM
what browsers are available ? and yes it happens all the time. you have no clue how hard it is to write this i have to keep pushing the forward button to get back to this. it has been doing this for like a week now. and thank you so much for trying to help me on this it mean a lot to me .
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Carbon Dudeoxide on July 26, 2008, 07:02:57 AM
Quote
what browsers are available ?
Internet Explorer and Mozilla Firefox are the most popular but there are other ones like Opera and Maxthon.

Can you give us an example (a link).
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 07:05:57 AM
im not sure what you mean give us an example like a link sorry
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Carbon Dudeoxide on July 26, 2008, 07:08:29 AM
An example of the page that keeps flipping back.

For example:
(http://www.fileupyours.com/files/197551/dwswew.bmp)
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 07:11:09 AM
www.ebay.com , www.armstrongmywire.com , www.myspace.com and many more its all web pages that i look at that does it
Title: Re: computer flipping back to previous pages i have windows xp
Post by: JXY on July 26, 2008, 07:21:20 AM
could your backspace key be stuck?

open a word/text document, and see if what you write is automatically being deleted.

or, you could have some mouse gestures set.

for example, this is on my machine:
(http://www.fileupyours.com/view/197551/untitled.bmp)
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 07:26:31 AM
no i can type and it doesnt erase anything . and i have no clue what mouse gestures are. the only time i have any problem on my computer is when im surfing the web.
Title: Re: computer flipping back to previous pages i have windows xp
Post by: JXY on July 26, 2008, 07:28:08 AM
is this a laptop or a desktop?
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 07:30:18 AM
desktop its an e-machine w3502
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Carbon Dudeoxide on July 26, 2008, 07:32:18 AM
Exactly how long has this been happening?
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 07:33:49 AM
for a week is how long its been doing this its starting to be a pain
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Carbon Dudeoxide on July 26, 2008, 07:35:41 AM
I suggest doing a System Restore to a few days before the problem started happening.

More info on System Restore here:
http://www.computerhope.com/issues/ch000589.htm
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 07:36:58 AM
i have restored it back to a week before this starting happening and that didnt work i have went as far back as april and no luck
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Carbon Dudeoxide on July 26, 2008, 07:43:52 AM
I honestly don't know what might be up with your computer.
I do have a suggestion though.

To rule out the act of malware (computer viruses), I strongly suggest you look here:
http://www.computerhope.com/forum/index.php/topic,46313.0.html
If you post the three logs here, one of our Malware Specialists can either rule out the possibility of a virus or help you remove it.


If you need any help with any of those steps, we will be more than happy to assist you.  ;)
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 07:50:13 AM
do i still need to do this even though i have already run a virus check thing through avg.com im seriously ready to just buy a new computer but i dont want too i already have a few others that need fixed
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Carbon Dudeoxide on July 26, 2008, 07:51:44 AM
If you don't want to go through it, I suggest posting a HijackThis log (step 6)
Relatively simple. Download, install, run, save, post.
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 08:06:08 AM
will doing that harm my computer in anyway ?  this being messed up is putting a damper on my ebay selling and bidding and i dont want to be lost without anyway to keep in contact with my buyers thank you very much for your help
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Carbon Dudeoxide on July 26, 2008, 08:10:22 AM
No. It will only gather information about current running processes, startup items, browser toolbars. It's pretty much just a tool for pointing out any mistakes.

You can get it here:
http://www.snapfiles.com/get/hijackthis.html

It has a good description and user reviews if you're interested.
Title: Re: computer flipping back to previous pages i have windows xp
Post by: jennifer82777 on July 26, 2008, 08:17:01 AM
do i repost here my findings ?
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Carbon Dudeoxide on July 26, 2008, 05:44:04 PM
do i repost here my findings ?
Yes please.
Title: Re: computer flipping back to previous pages i have windows xp
Post by: Fed on July 26, 2008, 06:55:48 PM
Did you try another keyboard yet, preferably a PS2 one?