Computer Hope
Hardware => Hardware => Topic started by: Nuyashaki on July 31, 2008, 06:48:35 PM
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Windows XP SP 2
Intel Pentium 4 processor
1 GB of ram
Diamond Radeon X1550 PCIE
Sound Card built into motherboard.
Motherboard:
Product Name: D975XBX2
Version: AAD53350-507
S.N.: BQB271900140
Intel Desktop Board D975XBX2
Intel 975X Express Chipset
It just started one day when my brother got on. I've looked in other places, and they may have the same problem (I think), but they have separate sound cards.
It may be be hardware related, but I doubt it. I think (please note the THINK part) it has something to do with this hardware interrupts thingy. I have Process Explorer by sysinternals, and whenever my computer is busy the hardware interrupts part reaches around 45% of my CPU on average (I don't know if that's normal or not). Please note; that's just what I think.
When I try to play a sound it will play but in the middle of it, my mouse will freeze for a very little amount of time; when the skips happen.
It started happening when our internet was out, so I doubt it was from a program or anything.
I've even tried getting a separate sound card, and that didn't work.
That sound card was an old Creative Labs one.
I've been trying to fix it for a week and can't. If you need anymore information please tell me.
I did update my drivers, I did scan for viruses, I did install updates. Still having the problem.
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Worth a try doing a system restore and see if you have same pblm
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Tried and it said it could not restore to this restore point. Did it with a different one, same thing. So I gave up. I saw my antivirus delete some of those restore points though. I use avast!.
I also forgot to mention if the computer is not busy, it can play sounds almost perfectly.
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Avast doesn't delete restore points.
Did you try to reinstall sound driver?
Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download)
Click on Download HijackThis Installer
Post HijackTHis log.
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:28:13 PM, on 8/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\ASWLSVC.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Marvell\61xx\svc\mvraidsvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Creative\MediaSource5\MtdAcqu.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Control Center] C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [MtdAcqu] "C:\Program Files\Creative\MediaSource5\MtdAcqu.exe" /s
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0CC52A09-A146-4AC4-85E5-B9A575CA8196} (GameStart Class) - http://www.ace-onlines.com/Downloads/pc_info.cab
O16 - DPF: {9D8CCE0F-2E2C-41EB-B37F-9852DB989CAC} (WebLauncher Control) - http://www.ace-onlines.com/game/WebLauncher.cab
O16 - DPF: {AB4ADC0F-2B4B-4B08-8B5C-CA4D6188A180} (P3Xfer Loader Class) - http://config.hyosungcdn.com/download/p3xset.cab
O23 - Service: ASWLSVC - Unknown owner - C:\WINDOWS\system32\ASWLSVC.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Marvell RAID Event Agent (Marvell RAID) - Unknown owner - C:\Program Files\Marvell\61xx\svc\mvraidsvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
--
End of file - 5431 bytes
I went to the drivers and clicked update drivers a while ago. That didn't fix it.
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The log is clean...
I went to the drivers and clicked update drivers a while ago
That's not enough. You have to download the newest audio driver, uninstall current one, and install fresh one.
If you don't know, where to find it, post your computer brand, and model.
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Hey, I just uninstalled my current drivers and tried to find drivers for my board. I think I messed up, because when my computer rebooted, I got a blue screen right off the bat. So maybe you can choose for me, because apparently I can't.
This is my motherboard model:
http://support.intel.com/support/motherboards/desktop/d975xbx2/
I went to latest drivers and chose choice number 3. That wasn't right >.>
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I don't know what you mean by number 3. I don't see any number 3.
I believe, you should get Intel High Definition Audio.
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Screw it. I tried to install some drivers, now I get a bluescreen at startup and I can't find what's causing it. I'm just going to convince my brother to let me reformat.
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There is something wrong there.
It's very unlikely to get BSOD by installing sound drivers. I surely don't know, WHAT you did install.
Try repair: http://www.michaelstevenstech.com/XPrepairinstall.htm
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lol Get this: I go to do that repair thingy, and I find out I have unpartitioned space on my harddrive. So I installed a new version of XP without having to reformat!! Problem solved :D Thanks!
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Pretty clever :)