Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Scooby37 on August 09, 2008, 02:14:28 PM

Title: Internet Explorer Process Problem
Post by: Scooby37 on August 09, 2008, 02:14:28 PM
When I open internet explorer and then close the window, the process doesn't close in the task manager processes.
Eventually I have multiple instances of explorer running and after there are about 6 or 7 instances of it running and I click on a link  My internet explorer freezes. When this happens the only way I can get it to work is to manually end the processes in the task manager.  When there is only one instance of it running the pop up I click on before opens up and everything is fine again until another group of explorer instances have appeared in the processes window. and I have to go Through it all again.

This has only been happening for about ten days now.

I am running IE7 on a  dual core machines with Windows Vista home premium.

Thanks  for any help you can give.
Title: Re: Internet Explorer Process Problem
Post by: drmsucks on August 09, 2008, 05:50:33 PM
Just to be sure - several times you mention "explorer," I assume that each and every time you meant to say Internet Explorer. Right?

1) Do a complete virus scan.

2) Download and run ccleaner: http://www.ccleaner.com/download/builds/downloading-slim. Be sure that the first three items are checked for Internet Explorer on the Windows tab; select Temporary Files under System; go to Options>Advanced, deselect the first item - temp files older than 48 hours. Any other CC selections are up to you - you may want to spend a little time on their site and read the tutorials. Re-boot and try IE again.

3) Try a reset on IE: from within IE, Tools>Internet Options>Advanced tab, reset.

4) Do you have another web browser installed - any problems with it?
Title: Re: Internet Explorer Process Problem
Post by: Scooby37 on August 09, 2008, 06:17:54 PM
Just to be sure - several times you mention "explorer," I assume that each and every time you meant to say Internet Explorer. Right?

1) Do a complete virus scan.

2) Download and run ccleaner: http://www.ccleaner.com/download/builds/downloading-slim. Be sure that the first three items are checked for Internet Explorer on the Windows tab; select Temporary Files under System; go to Options>Advanced, deselect the first item - temp files older than 48 hours. Any other CC selections are up to you - you may want to spend a little time on their site and read the tutorials. Re-boot and try IE again.

3) Try a reset on IE: from within IE, Tools>Internet Options>Advanced tab, reset.

4) Do you have another web browser installed - any problems with it?


Man you're a genius.  The things you suggested first,  Virus scan  and running CCleaner I had already done.  And yes I was referring to
IE explorer  each time.  But that resetting Explorer from within the program did the trick. it works perfectly now.

I have to re configure my setup to what it was before the problem  but that is a minor thing, so thanks very much for your help!!

Can you tell me what you think was causing this problem so that I can prevent it from happening again?

Thanks again buddy you saved me a whole lot of grief.

Trevor.
Title: Re: Internet Explorer Process Problem
Post by: Broni on August 09, 2008, 06:27:09 PM
Most likely, you had problem with either some IE setting, or add-on.
Title: Re: Internet Explorer Process Problem
Post by: Scooby37 on August 09, 2008, 06:33:19 PM
You're probably right, but I haven't installed anything new lately. so I don't know what it could have been.

Ahh the mysteries of Microsoft ;)
Title: Re: Internet Explorer Process Problem
Post by: Broni on August 09, 2008, 06:36:22 PM
Things just happen :)
Title: Re: Internet Explorer Process Problem
Post by: Scooby37 on August 09, 2008, 06:47:52 PM
They sure do :)  I am glad I came here for help though.
Title: Re: Internet Explorer Process Problem
Post by: Broni on August 09, 2008, 06:55:06 PM
Enjoy your stay :)
Title: Re: Internet Explorer Process Problem
Post by: Scooby37 on August 09, 2008, 06:56:46 PM
Thanks. I know where to come next time.
Title: Re: Internet Explorer Process Problem
Post by: drmsucks on August 09, 2008, 10:31:35 PM
Glad that you're back in business :)
Title: Re: Internet Explorer Process Problem
Post by: Scooby37 on August 10, 2008, 01:23:02 AM
Glad that you're back in business :)

Yes I am and it's all thanks to you.  Thankyou so much. it was a minor irritation but I hate unsolved problems.

Thanks again.