Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: Chris S on August 17, 2008, 10:16:34 AM

Title: IP Address issue
Post by: Chris S on August 17, 2008, 10:16:34 AM
Hi everyone,
I am having a problem getting my desktop pc to accept an IP from my modem.  I have tried using ipconfig/release then ipconfig/renew to no avail.  I get an error message saying there is an issue with the DHCP server.  I am using Vista.  I have verified the modem is working as I am directly connected to it right now using my wife's Macbook Pro.  Any help would be greatly appredicated!  Thanks!
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 12:22:27 PM
Full error, please.
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 02:11:47 PM
Sure, it says:
"An error occurred while renewing interface Primary Connection : unable to contact your DHCP server. Request has timed out."

"Primary Connection" is what I named my Local Area Connection 1.
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 04:10:43 PM
Anyone have an idea?  This is driving me nuts!!! ???
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 04:26:30 PM
At command prompt, type in:
ipconfig /all
Hit Enter.

Copy everything, and post it back.
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 06:08:34 PM
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\Slick>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Slicks
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8169/8110 Family PCI Gigabit E
thernet NIC (NDIS 6.0) #2
   Physical Address. . . . . . . . . : 00-50-8D-B3-70-61
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Primary Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8169/8110 Family PCI Gigabit E
thernet NIC (NDIS 6.0)
   Physical Address. . . . . . . . . : 00-50-8D-B3-70-60
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cc8e:e054:8135:2a01%8(Preferred)
   Autoconfiguration IPv4 Address. . : 169.254.42.1(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . : 0.0.0.0
   DHCPv6 IAID . . . . . . . . . . . : 201347213
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-A7-57-AC-00-50-8D-B3-70-60

   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
                                       fec0:0:0:ffff::2%2
                                       fec0:0:0:ffff::3%2
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

-----
That's all of it.  Suffice it to say, thank god for flash drives.  I had started out typing it all since I couldn't email it and was thinking, "Man, I really wish floppy disks were still popular." till I remembered the Flash Drives that have replaced them. 
 ::)
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 06:20:29 PM
Try WinsockFix: http://www.tacktech.com/display.cfm?ttid=257
Obviously, you have to get it from working computer.
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 06:41:33 PM
When I run WinSockFix I get a message saying "Registry Import Information not Found".  It then continues running and at the end it says "Repair Completed Please Reboot".  When I hit OK, it says "Run-time error '53': File Not Found".  I still tried rebooting but it didn't change anything.   :-[
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 06:51:33 PM
One more try...
At Command Prompt, type in:
netsh int ip reset
Hit Enter.
Restart computer, and see, if it helped.
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 07:10:47 PM
Same thing, same IP address.  Should I just do a fresh install?  /bummed out
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 07:16:35 PM
Yeah, something wrong here.
Are you the lucky (one of a few) owner of Vista DVD?
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 07:18:45 PM
Sure am, made sure to order that when I bought vista.
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 07:36:59 PM
Then, you have some repair options, listed here: http://www.bleepingcomputer.com/tutorials/tutorial148.html
BTW...have the connection ever worked?
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 07:46:57 PM
Yea, it worked all the way till last night when i...GASP...updated windows....
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 08:00:03 PM
In that case, you may try System Restore.
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 08:25:20 PM
Trying a system restore for the 15th, cross your fingers...
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 08:29:29 PM
I did :)
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 09:05:09 PM
 :'(

Backup didn't work.  Moving files around now, I am gonna wipe C clean and give it another go.
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 09:06:25 PM
Aghrrrrrr.....
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 09:28:49 PM
whats a decent program I can use to format and partition my hard disks?  Windows is being retarded.
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 09:32:52 PM
C'mmon. We all use Windows disk to do those things.
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 09:37:36 PM
Hmm?   A boot disk?
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 09:39:59 PM
I don't understand why you don't want to use Windows DVD...
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 09:43:20 PM
I am trying to, I am getting error 0x8004240f when using the vista dvd to format and partition.
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 09:46:04 PM
OK, so we have a whole new issue, and I don't think it's DVD's fault.
Let me do some digging.
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 09:49:35 PM
I've found a ton of stuff on dual boot configs and trying to partition afterward.  I want to cry now. :'(
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 09:59:15 PM
At what exact point are you getting mentioned error?
There is number of hits on Google about your error, but not too much help.
Some indicate damaged partition.
You may try here: http://thevistaforums.com/index.php?s=fd7ad2571c4fe288b47cae29eee6f2f3&showtopic=40307&pid=273449&st=0&#entry273449
I'd also run HD diagnostic: http://www.tacktech.com/display.cfm?ttid=287
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 10:01:52 PM
I am getting it when I try to partition the now unallocated space and select where to install windows.
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 10:05:58 PM
Well, I have a 30GB partition that I am going to install vista on.  After it is loaded and I verify that my NIC is working as intended then I will deal with the partition issues from inside windows using the diskmanager or whatever it is called.  Bah, so much for a relaxing weekend lol.  Thanks for all your help Broni!
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 10:08:07 PM
You're welcome :)
Keep us posted.
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 10:10:09 PM
I will definitely let you know how small I could smash my PC with my bare, bleeding knuckles if it is still broken after this.   ;D
Title: Re: IP Address issue
Post by: Broni on August 17, 2008, 10:26:01 PM
Take it easy, man :)
We all deal with evil Windows....LOL
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 10:42:36 PM
ARGH!  So yea, now I'm looking at a super blocky screen (no video card drivers yet) and still the same problem.  The IP IS different however I still cannot connect to the internet.  >:(
Title: Re: IP Address issue
Post by: Chris S on August 17, 2008, 11:15:16 PM
Not sure why, not sure how but I am now posting from my desktop PC.  Gonna update it then try going from the router as usual.  Seems like it is updating HELLA slow though.  Thanks again Broni!
Title: Re: IP Address issue
Post by: Broni on August 18, 2008, 09:22:25 AM
Finally some good news :)
I'm sure we'll sort out your other problems.
Keep us posted on progress.