Computer Hope

Software => Internet browsers => Topic started by: fresh on March 04, 2005, 09:52:39 PM

Title: Yup, can access secure websites.
Post by: fresh on March 04, 2005, 09:52:39 PM: I have Windows XP professional. I'm not sure what service pack I have, but I think it's 2. How would I check exactly?

I use Firefox. When I try accessing a secure website(such as hotmail), my connection gets refused. When I try doing it on Internet Explorer, I get a The page cannot be displayed page.
Title: Re: Yup, can access secure websites.
Post by: fresh on March 04, 2005, 09:55:26 PM: cant access*
Title: Re: Yup, can access secure websites.
Post by: Flame on March 05, 2005, 07:06:08 AM: Do you have a firewall, or a control of any kind that is preventing access? Also, have you scanned for spyware?

[glb]Flame[/glb]
Title: Re: Yup, can access secure websites
Post by: fresh on March 05, 2005, 02:28:13 PM: I don't have a firewell. I just scanned for spyware/adware, and I got a Possible Browser Hijack thing, which I don't think has to do with my problem. What do you mean by control?
Title: Re: Yup, can access secure websites.
Post by: merlin_2 on March 05, 2005, 02:45:36 PM: A firewall even if its only software will stop some of the spys?an a hardware one is better. ......but you may obtain this one via this website.......www.majorgeeks.com..(sygate personal edition) i will let you in a secret...most isp........spy on their users?? no more said:( hammertime¬
Title: Re: Yup, can access secure websites
Post by: fresh on March 05, 2005, 03:02:25 PM: I don't have a firewell. I just scanned for spyware/adware, and I got a Possible Browser Hijack thing, which I don't think has to do with my problem. What do you mean by control?
Title: Re: Yup, can access secure websites.
Post by: merlin_2 on March 05, 2005, 03:23:27 PM: cut and paste .........does not help you.........ave you tried help offered to you??if not re-posted your problem.
Title: Re: Yup, can access secure websites.
Post by: fresh on March 05, 2005, 03:39:35 PM: Sorry merlin, I accidentally posted twice.
Also, I have followed what you guys instructed.

I do have firewalls, but I usually don't turn them on since it slows down my computer. :-/
Title: Re: Yup, can access secure websites.
Post by: merlin_2 on March 05, 2005, 03:44:05 PM: I object of firewalls is to siff though net traffic.......to help you.......re-set firewall setting to allow sites you use.......it will slow the process if you use kazza........./p2p programs...try spyweeper and freemramxp to ........help solve your problems.......majargeeks.com..or download0.com*znet.com
Title: Re: Yup, can access secure websites.
Post by: khalsell on March 08, 2005, 12:18:42 AM: If you find a fix to your problem can you please let me know?
I did the exact same thing. Maybe it has something to do with firefox? By the way are you using a wireless connection in your house i am.
Title: Re: Yup, can access secure websites
Post by: dl65 on March 08, 2005, 02:07:58 AM: Quote
I don't have a firewell. I just scanned for spyware/adware, and I got a Possible Browser Hijack thing, which I don't think has to do with my problem. What do you mean by control?

If you go to the control panel , make sure its set to display "classic" ......then click on the system icon .....when it opens you will see what o/s you have and the service pak # .......If you dont have SP2 go to windows update page and download it ......as well as the other critical updates .

If you have a hijacker, all sorts of odd things may occur.
D/L hijackthis ...... from ......... http://www.majorgeeks.com/download3155.html
run the scan and post the log file it generates here for us to checkout .

dl65 ::)
Title: Re: Yup, can access secure websites.
Post by: fresh on March 09, 2005, 05:30:57 PM: Quote
If you find a fix to your problem can you please let me know?
I did the exact same thing. Maybe it has something to do with firefox? By the way are you using a wireless connection in your house i am.

It's probably not firefox, since it does not work on Internet Explorer either. I leave my wireless connection disabled. I'm also the only one on my network who is afflicted by this.

Also, here is my logfile:
Logfile of HijackThis v1.99.1
Scan saved at 7:28:20 PM, on 3/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security Professional\NISUM.EXE
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton Internet Security Professional\ccPxySvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\U.S. Robotics 802.11g WLAN\USRWLANG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gamefaqs.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: U.S. Robotics 802.11g Wireless Network Utility.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'xfire_lsp_8742.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab27513.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://anu.popcap.com/games/popcaploader_v5.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security Professional\ccPxySvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Professional Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security Professional\NISUM.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Title: Re: Yup, can access secure websites.
Post by: fresh on March 09, 2005, 05:33:07 PM: Oh, and I do have SP2.
Title: Re: Yup, can access secure websites.
Post by: SKy on March 11, 2005, 09:27:53 AM: Hi fresh,

i think the cause is in the security settings in ur IE.

tools > internet options > advanced
scroll down to security
ensure SSL 2 and SSL 3 are both checked.

further reading:
http://www.duxcw.com/faq/win/xp/secure.htm

cheers
Title: Re: Yup, can access secure websites.
Post by: fresh on March 11, 2005, 01:17:34 PM: Quote
Hi fresh,

i think the cause is in the security settings in ur IE.

tools > internet options > advanced
scroll down to security
ensure SSL 2 and SSL 3 are both checked.

further reading:
http://www.duxcw.com/faq/win/xp/secure.htm

cheers

I have tried all(barring one or two) methods in your further reading link. All of them were fine. Sadly, I had turned off System Restore before this secure connection thing occured, so I can not do that. I will try the remaining methods later.
Title: Re: Yup, can access secure websites.
Post by: dl65 on March 11, 2005, 02:06:00 PM: fresh.......I had a look at your hijackthis log ......and I dont see anything out of line there ........... Do you use ....... http://www.gamefaqs.com/ as your home page ? Other than that I see nothing odd.

And , You do have a firewall that is part of SP2 ( I dont know if you have it turned on , but you do have it )

Go into your control panel...... security ....and enable it .

dl65 ::)
Title: Re: Yup, can access secure websites.
Post by: fresh on March 15, 2005, 01:14:38 PM: I solved my problem. I do not know exactly how, but I do know what it might be.

I uninstalled Norton last night since my suscription ran out a week or two ago. That might be it.

Also, I downloaded an update from Microsoft this morning. This probably solved my problem.