Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: whisper_1981 on August 22, 2008, 03:44:07 AM

Title: having problem with IE
Post by: whisper_1981 on August 22, 2008, 03:44:07 AM

hi sorry to make this my first post but i am having a little problem with internet explorer. i am running vista on my laptop came with it already installed, anyhow when i log on to pages that have phone numbers like yell.com or other websites that sell bits ie will load the numbers but they will then disapear i havn't a clue why this is happening what it means or how on earth to sort it i would be greafull for any help with this problem. the other little problem is when i load up say yahoo to check my mail it comes up with a error or something message have added a print screen to the post

hope some one can help
thanks
rissa

(http://www.fileupyours.com/files/191176/having%20problem%20with%20IE.jpeg)

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 22, 2008, 03:57:45 AM

What Version of Internet Explorer is this?

I did a search online and found that you have to reinstall it. I suggest you try that.

Also, I will go ahead and re-post your image.
[There was some sensitive information there and I made it smaller]

;)

Title: Re: having problem with IE
Post by: whisper_1981 on August 22, 2008, 04:13:45 AM

hi how do i find out what ie i have? and how do i reinstall sorry to sound dumb  ??? done it once but forgotten

Title: Re: having problem with IE
Post by: whisper_1981 on August 22, 2008, 04:32:12 AM

thankyou for doing the pic for me

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 22, 2008, 04:39:36 AM

Lets see.... In IE, go to Help --> About.

Title: Re: having problem with IE
Post by: whisper_1981 on August 22, 2008, 04:42:33 AM

hello have got 7.0 ie

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 22, 2008, 04:58:56 AM

Actually, try going to Internet Options --> Advanced tab --> Reset button.

Title: Re: having problem with IE
Post by: whisper_1981 on August 22, 2008, 05:00:22 AM

clicked on that going to test a few pages lol gotta love pcs

Title: Re: having problem with IE
Post by: whisper_1981 on August 22, 2008, 05:01:38 AM

 :'( showed for all of 5 seconds then vanished  ???

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 22, 2008, 05:02:58 AM

Has this always happened?

Title: Re: having problem with IE
Post by: whisper_1981 on August 22, 2008, 05:08:24 AM

nop

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 22, 2008, 05:09:04 AM

Do you know when it happened?

Any ideas if you downloaded something, installed something, ect....?

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 22, 2008, 05:11:37 AM

I found this:
http://support.microsoft.com/default.aspx/kb/927917

Title: Re: having problem with IE
Post by: whisper_1981 on August 22, 2008, 09:49:23 AM

read it but didnt understand it  ???

Title: Re: having problem with IE
Post by: Broni on August 22, 2008, 08:58:43 PM

Same thing in Firefox?

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 22, 2008, 09:00:43 PM

I was just about to ask that. I thought you destroyed that magic ball of yours.

Quote from: whisper_1981 on August 22, 2008, 09:49:23 AM

read it but didnt understand it  ???

If it's any consolation, I didn't either. :P

Title: Re: having problem with IE
Post by: Broni on August 22, 2008, 09:03:29 PM

Quote

I thought you destroyed that magic ball of yours.

I got brand new one :)

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 05:02:09 AM

never used fire fox

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 05:03:41 AM

lol glad i not the only 1 who dont understand it lol

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 05:15:22 AM

You can get Firefox here:

http://www.mozilla.com/en-US/firefox/

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 05:23:54 AM

how it different from ie? i have noticed that there is a ie 8 is there a chance that will fix this problem i got even tho its beta or would i be better waiting till it is out fully

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 05:30:02 AM

I don't think upgrading would do anything. I would also wait until it becomes the official version of IE 8. (not beta)

Firefox is a completely different browser. I suggest you try it (it's free).

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 05:40:40 AM

is everything compatable with it?

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 05:41:47 AM

Quote from: whisper_1981 on August 23, 2008, 05:40:40 AM

is everything compatable with it?

What do you mean by this?

Just think of it as installing another Internet Explorer but with a different name.

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 05:45:40 AM

oh right  :) still waiting for microsoft ppl to get bk to me i douting they will lol

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 05:47:50 AM

If you're reluctant to install Firefox, you can always unin

We just need to see the problem continues or not.
If it does, there is a problem with the computer. If it doesn't, it's a problem with Internet Explorer.

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 05:51:01 AM

yeah didnt think of it like that will give it ago

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 05:52:07 AM

 :)

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 06:02:21 AM

installed firefox went on yell and the numbers have stayed on yay and still disapeared on ie lol

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 06:04:53 AM

So everything is ok in Firefox but not Internet Explorer?

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 06:06:12 AM

yeah numbers are still showing on firefox and they vanished on ie

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 06:08:40 AM

Hmmmm.......Try reinstalling IE again:
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 06:11:19 AM

it wont let me says i already have it can i uninstall it and then reinstall it?

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 06:13:33 AM

I'm not an expert with Internet Explorer but try uninstalling it through Add and Remove Programs in Control Panel.

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 06:17:40 AM

this will make u laugh can't find it on contol pannel in vista lol sily or what

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 06:23:21 AM

Argh, why did they change it in Vista....

According to Google, it's called Programs and Features.

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 06:25:12 AM

thats the bit i am in it not showing ie lol

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 06:29:10 AM

I found this.....although it's with XP.....

http://support.microsoft.com/kb/927177

Title: Re: having problem with IE
Post by: whisper_1981 on August 23, 2008, 10:01:49 AM

found a number to call but can't do till monday its really puzzling me y it doing what it is doing fingers crossed that it can be sorted am so used to using ie lol altho firefox seems a fairly easy one to use

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 07:54:49 PM

So how are you liking Firefox?  :D

Title: Re: having problem with IE
Post by: Broni on August 23, 2008, 10:15:25 PM

You can't uninstall IE 7 in Vista, as well as in XP after SP3.
Try resetting it (Carbon's post #6), restart computer, and try it again.
We like Firefox around here, though :)

Title: Re: having problem with IE
Post by: Carbon Dudeoxide on August 23, 2008, 10:26:46 PM

Everyone likes Firefox....they just don't know it yet....

Title: Re: having problem with IE
Post by: whisper_1981 on August 25, 2008, 04:32:03 AM

lol will give it another try