Computer Hope
Hardware => Hardware => Topic started by: drucie on September 03, 2008, 03:05:29 PM
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I have a HP Pavilion computer and I use Windows XP. It has been hooked up to Sony Vaio speakers for about three years now, and everything worked fine until a few days ago when the speakers stopped working. I bought a new set of speakers and hooked them up and they don't work either. When I first insert the plug into the speaker port on the sound card, I do hear a crackle noise in the speakers, but then nothing. Once the cord is fully plugged in, I cannot get it to make that crackle noise again; it only happens when it's plugged in about 2/3 of the way into the port. The green light is lit indicating that the speakers are on and I have them turned up all the way and have experimented with different volumes - nothing. I cannot get sound on youtube, itunes, computer games, and other online & offline content. I just tried cleaning everything thoroughly with a can on compressed gas/air and it still doesn't work. Any help would be greatly appreciated.
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drucie,Welcome to CH forums.There can be many reasons for this difficulty.The (is the plug in the outlet--just a metaphor) --is the volume set to "mute"? I doubt very much if it is the speakers. However it could be the sound card. Is the sound card integrated to the mobo?What did you do--if you can remember-as the last thing just before you lost the sound?Have you gone to the device manager to check for yellow question or yellow asterisks?If not do so and post the results.have you tried a set of headsets into the headphone jack? If not try it and post the results. Back to the "plug" metaphor--are you sure that you have the mini plug in the correct output position from the sound card?When your speakers are on do you hear any of the windows sounds--such as the start up music when the computer is turned on? This ought to keep you busy for a bit. Get back to us with your results. Good luck,truenorth
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Bless you! For some odd reason "mute all" was selected. I don't think it's anything *I* purposely did and I'm guessing the last thing that happened before losing sound was my two year old randomly pressing a bunch of keys. Thank you so much. Funny when I deselected "mute all" then tested it out it was SO loud. It's great to have sound again -- my other child (6 yr old) thanks you as she plays in Webkinz World:-)
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my two year old randomly pressing a bunch of keys
He/she has a great future in computer industry :)
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drucie,your daughter and yourself are most welcome--glad to see it was so simple.regards, truenorth
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Nicely done, truenorth.
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patio,High praise indeed from the master--thank you,truenorth