Computer Hope
Hardware => Hardware => Topic started by: platanos on September 05, 2008, 05:18:31 PM
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The E: drive won't read any disc when you place them in. The hardware flashed for a few seconds, and then stops. The disc doesn't start running or anything. When you check the E drive, it says "Insert a disc" I thought it could have something to do with auto-play.
AutoFix [V5.2.3790.67]
Time [2008-09-05 16:09:16]
Microsoft Windows Version [5.1 (Service Pack 3) <2600>]
Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK
Test [Policies] - Instance [E:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }
Test [Drive Notification] - Instance [E:\, Drive Type: 5]:
Result [Legacy Notification]: Problems
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Legacy AutoPlay Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
>> Required action: The wizard found problems but cannot fix them -> None
Thanks for your time
Kevin
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what does it show in device manager?
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It seems normal
Under DVD/CD-ROM drives, it says
HL-DT-ST- DVDRRW GSA-H30L
It says
Dewvice is working properly.
It fails to update because I don't have a floppy and disc for it. Not that it would help..
Should I try uninstalling and then restarting my computer?
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yes try uninstall & re install.
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No change, could there be anything wrong with the reader?
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Since the light is flickering that shows that there is power. I dont know how old the drive is but in any case i would try a laser lense cleaner disc.
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The hardware is a little over one year.
I tried some of my old disc and burned CD, surprisingly, one CD work (CoD). But, I'll try that laser lenses cleaning once I break open my computer.
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It reads CDs, not DVDs?
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You do not have to take the pc apart to use the laser lense cleaner[ its a cd disc]
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You do not have to take the pc apart to use the laser lense cleaner[ its a cd disc]
Oh I see. But, is it something wrong with the softward, or with the hardware.
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Get a CD Lense Cleaner. It is basically a CD with brushes on it.
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alrighto