Computer Hope

Hardware => Hardware => Topic started by: nincompoop on September 06, 2008, 10:22:12 PM

Title: WINDOWS setup cannot detect my hard disk drive
Post by: nincompoop on September 06, 2008, 10:22:12 PM

i have a partition on my windows..
i want to re-format my pc but the windows set-up says that it cannot continue the set up because it can't detect my hard disk.

how can i fix this problem.
pls help...

Title: Re: WINDOWS setup cannot detect my hard disk drive
Post by: computeruler on September 06, 2008, 10:31:51 PM

why do you need to reformat?

Title: Re: WINDOWS setup cannot detect my hard disk drive
Post by: nincompoop on September 06, 2008, 10:46:45 PM

i think that my previous format that i've done is not working correctly.
everytime i start my windows, an icon on my task bar appears and detects new hardware (PCI Device)
and the "found new hardware wizard" starts. everytime i execute the wizard it always says that it cannot find the compatible software for that hardware...

i also cannot click my local drives, a have to go to the address bar to explore my local drives.

Title: Re: WINDOWS setup cannot detect my hard disk drive
Post by: Carbon Dudeoxide on September 06, 2008, 11:05:05 PM

Quote

i also cannot click my local drives,

In My Computer?

What happens when you click it?

If you want, we can help solve these problems which would save you having to reformat.

Title: Re: WINDOWS setup cannot detect my hard disk drive
Post by: nincompoop on September 06, 2008, 11:07:58 PM

a window "open with" always pop-up when i click my local drives on MY COMPUTER

Title: Re: WINDOWS setup cannot detect my hard disk drive
Post by: Carbon Dudeoxide on September 06, 2008, 11:13:58 PM

All right, I am afraid you are infected with a virus.

We can remove it and clean up your computer if you post the three logs from this guide:
http://www.computerhope.com/forum/index.php/topic,46313.0.html

Once you post them, one of our Malware Specialists will continue from there. ;)

Title: Re: WINDOWS setup cannot detect my hard disk drive
Post by: nincompoop on September 06, 2008, 11:22:06 PM

does it also fix the problem of the "new hardware wizard"?..
 

Title: Re: WINDOWS setup cannot detect my hard disk drive
Post by: Carbon Dudeoxide on September 06, 2008, 11:23:13 PM

Quote from: nincompoop on September 06, 2008, 11:22:06 PM

does it also fix the problem of the "new hardware wizard"?..
 

Possibly. If not, we will come back to that.

Title: Re: WINDOWS setup cannot detect my hard disk drive
Post by: nincompoop on September 06, 2008, 11:29:41 PM

ok. i'll try to post the logs.
Big Thanks!

Title: Re: WINDOWS setup cannot detect my hard disk drive
Post by: Carbon Dudeoxide on September 06, 2008, 11:31:19 PM

Post them here (with a link to this topic):
http://www.computerhope.com/forum/index.php?action=post;board=7.0

Good Luck!