Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: spydermob on September 10, 2008, 08:03:59 AM
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I have a Dell Inspiron 9300 laptop. I have McAfee antivirus software and it is updated regularly and I use Windows XP as my OS. I had recently dl'ed the Service Pack 3 and needed to reboot my system for the update to take effect. When I restarted my computer I lost power. After recharging my battery, I tried to boot my computer and it fired up like normal. Boot screen, windows XP screen, and then it went blank (Black screen w/ a cursor). I can move the cursor around the screen but there is nothing to click on. I tried rebooting and the same thing happened, I have tried restarting in safe mode and still the same thing happens, and I have entered the BIOS (F12 during start-up?) and ran some kind of computer diagnostic which it said everything passed. Tried rebooting again and still the same problem. The computer seems to working fine, but everytime I get to the place where windows would ask me to put in my password the screen is black except for the cursor, or the safe mode message(when attempting to start in safe mode). Any suggestions? Thanks.
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I found this, but I don't think you can do anything if you cannot get into the computer.
http://keznews.com/4760_Black_Screen_of_Death_for_XP_SP3_and_Vista_SP1_Upgrades
Just to make sure, do you think that is the problem?
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I read the article and it doesn't fit. I don't have any form of Onekey installed on my computer and my screen isn't dead(technically) because it works fine until it gets to the Windows password prompt. Ex...I can press F12 while booting and see everything you would normally see, BIOS, system info, test diagnostics, etc.....Thanks though. Any other suggestions?
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What can you do at the black screen?
CTRL + ALT + Delete work at all?
Any errors or beeps?
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Well, I can move my cursor around the black screen and that is about it.
CTRL, ALT, DEL doesn't do anything and it doesn't make any noises. The only time the screen really does anything, is when I start it in safe mode. Then it says "Windows Safe Mode" across the top and bottom of the screen in a huge font. It is almost like it is waiting for me to input my password but I can't see the password box to type it in.
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I think you should try a Repair Install:
http://www.michaelstevenstech.com/XPrepairinstall.htm
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I have a Dell Inspiron 9300 laptop. I have McAfee antivirus software and it is updated regularly and I use Windows XP as my OS. I had recently dl'ed the Service Pack 3 and needed to reboot my system for the update to take effect. When I restarted my computer I lost power. After recharging my battery, I tried to boot my computer and it fired up like normal. Boot screen, windows XP screen, and then it went blank (Black screen w/ a cursor). I can move the cursor around the screen but there is nothing to click on. I tried rebooting and the same thing happened, I have tried restarting in safe mode and still the same thing happens, and I have entered the BIOS (F12 during start-up?) and ran some kind of computer diagnostic which it said everything passed. Tried rebooting again and still the same problem. The computer seems to working fine, but everytime I get to the place where windows would ask me to put in my password the screen is black except for the cursor, or the safe mode message(when attempting to start in safe mode). Any suggestions? Thanks.
omg exact thing happens to me and it is so annoying please help someone
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I have a Dell Inspiron 9300 laptop. I have McAfee antivirus software and it is updated regularly and I use Windows XP as my OS. I had recently dl'ed the Service Pack 3 and needed to reboot my system for the update to take effect. When I restarted my computer I lost power. After recharging my battery, I tried to boot my computer and it fired up like normal. Boot screen, windows XP screen, and then it went blank (Black screen w/ a cursor). I can move the cursor around the screen but there is nothing to click on. I tried rebooting and the same thing happened, I have tried restarting in safe mode and still the same thing happens, and I have entered the BIOS (F12 during start-up?) and ran some kind of computer diagnostic which it said everything passed. Tried rebooting again and still the same problem. The computer seems to working fine, but everytime I get to the place where windows would ask me to put in my password the screen is black except for the cursor, or the safe mode message(when attempting to start in safe mode). Any suggestions? Thanks.
omg exact thing happens to me and it is so annoying please help someone
Start a new Topic and provide as many details as you can on system info any new changes and what happened prior to this///