Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: crusher on September 14, 2008, 03:06:43 PM

Title: Bad Image
Post by: crusher on September 14, 2008, 03:06:43 PM
Okay everytime i open msn and wetsock(weather program) and many others i get this very annoying message that i must click 100 times so that the program can open. If i do not click ok it sits there until i do and another one opens over and over an over...
Heres what pops up:
(http://i200.photobucket.com/albums/aa226/general7fold/badimage.jpg)

Can someone help me?

Thanks you very much :)
Title: Re: Bad Image
Post by: patio on September 14, 2008, 03:30:00 PM
Do you have a Windows CD ? ?
Title: Re: Bad Image
Post by: crusher on September 14, 2008, 03:33:54 PM
probably maybe somewhere.

reinstall windows? :o
Title: Re: Bad Image
Post by: patio on September 14, 2008, 03:40:53 PM
Not neccessarily...but find the CD first...
Title: Re: Bad Image
Post by: crusher on September 14, 2008, 03:41:54 PM
found.
Title: Re: Bad Image
Post by: patio on September 14, 2008, 03:51:57 PM
Go to Start/Run and type in sfc /scannow and hit Enter...
Have the CD handy.
When it's done scanning remove the CD and re-boot.
Title: Re: Bad Image
Post by: crusher on September 14, 2008, 05:27:23 PM
I entered sfc /scannow 

then i hit enter just liek you said but nothing happened.
any idea what i did wrong?  ???
Title: Re: Bad Image
Post by: killerb255 on September 14, 2008, 06:01:09 PM
Try Start -> Run -> cmd (press Enter).

Type sfc /scannow in the black box and press Enter.  Tell us EXACTLY what happens.
Title: Re: Bad Image
Post by: patio on September 14, 2008, 06:24:20 PM
There is a space between sfc and the switch/
Title: Re: Bad Image
Post by: crusher on September 15, 2008, 02:40:17 PM
Okay, it says:

You mst be an administrator running a console session in order to use the sfc utility.


Now what does this mean. i am an administrator on my PC.

Whats a console session?

thanks for the help :)
Title: Re: Bad Image
Post by: patio on September 15, 2008, 02:41:48 PM
How many User accounts are setup on that machine ? ?
You could try the above procedure in Safe Mode...
Title: Re: Bad Image
Post by: crusher on September 15, 2008, 02:49:31 PM
no other accounts.
Title: Re: Bad Image
Post by: killerb255 on September 15, 2008, 06:22:22 PM
Okay, it says:

You mst be an administrator running a console session in order to use the sfc utility.


Now what does this mean. i am an administrator on my PC.

Whats a console session?

thanks for the help :)

Poop...I forgot you were running Vista.

Start -> All Programs -> Accessories -> Right-click on "Command Prompt" -> Left-click on "Run as Administrator." -> Accept the UAC prompt.

Now type sfc /scannow (again, remember the space) and press Enter.
Title: Re: Bad Image
Post by: patio on September 15, 2008, 06:29:22 PM
Thanx killerb i missed that as well...
Nice Catch !
Title: Re: Bad Image
Post by: Broni on September 15, 2008, 06:41:19 PM
Another thing to try, if the above doesn't work.
Run Command Prompt again, and type in:
Regsvr32 winrnr.dll
Hit Enter.
Title: Re: Bad Image
Post by: crusher on September 15, 2008, 09:24:34 PM
I ran it as administrator and did sfc /scannow

after it scanned i got:

Windows resource protection found corrupt files but was unable to fix soem of them.

Details are included in CBS.Log windir\log\cbs\cbs.log

.....

im trying option #2 from Broni.
Title: Re: Bad Image
Post by: Broni on September 15, 2008, 09:26:20 PM
Upload cbs.log file here: http://www.flyupload.com/
Post download link.
Title: Re: Bad Image
Post by: crusher on September 15, 2008, 09:28:49 PM
he message i get from bronis idea is a popup saying:

The model "winrnr.dll" may not compatible with the version of windows that you 're running. Check if the modele is compatible with an x86 (32-bit) or x64 (64-bit) version of regsvr32.exe





:D  ???
Title: Re: Bad Image
Post by: crusher on September 15, 2008, 09:32:35 PM
Upload cbs.log file here: http://www.flyupload.com/
Post download link.

Umm i dunno where to find the log. ???
Title: Re: Bad Image
Post by: Broni on September 15, 2008, 09:34:13 PM
C:\Windows\logs\cbs\cbs.log
Title: Re: Bad Image
Post by: Broni on September 15, 2008, 09:38:28 PM
Also, go C:\Windows\System32 folder, find winrnr.dll file, and post its version number.
Title: Re: Bad Image
Post by: crusher on September 15, 2008, 09:42:35 PM
wow im annoyed. I found it but when i go to upload it, it says you do not have permission to access this file. Please contact the owner or administrator.. ect.

and i can right click and open as administrator



I went to winrnr.dll's properties and there is no file version listed.
Title: Re: Bad Image
Post by: Broni on September 15, 2008, 09:48:40 PM
Quote
it says you do not have permission to access this file
Get this: http://www.winmatrix.com/forums/index.php?showtopic=13157, and take ownership of that file.

Quote
I went to winrnr.dll's properties and there is no file version listed.
Right click>Properties>Details tab
Title: Re: Bad Image
Post by: crusher on September 15, 2008, 09:50:29 PM
[

Quote
I went to winrnr.dll's properties and there is no file version listed.
Right click>Properties>Details tab


thast exactly what i just did. there nothign listed, its blank :S

ill do the other thign in the AM i have school soon.
Title: Re: Bad Image
Post by: Broni on September 15, 2008, 09:54:11 PM
It looks like your file is corrupt.
I'll upload that file for you.
Restart computer in Safe Mode, rename your current file to winrnr.old, and put my file into C:\Windows\System32 folder
Title: Re: Bad Image
Post by: Broni on September 15, 2008, 09:57:55 PM
Download link: http://www.uploadbigfiles.net/download.php?file=172winrnr.dll
Title: Re: Bad Image
Post by: crusher on September 16, 2008, 05:37:10 PM
It looks like your file is corrupt.
I'll upload that file for you.
Restart computer in Safe Mode, rename your current file to winrnr.old, and put my file into C:\Windows\System32 folder

Okay when  tried to rename the old file it said
"you must ahve persmission to do this task"

I tried everythign i could think of, no luck o.0


I have been thinking of doing a complete system restore to my computer, i dont have much on it and the only think i use is Firefor and MSN... is it worth it? will it fix the problem?


Title: Re: Bad Image
Post by: Broni on September 16, 2008, 06:44:40 PM
Try this: http://www.techbytes.ca/techbyte101.html
Title: Re: Bad Image
Post by: killerb255 on September 19, 2008, 11:19:21 AM

Okay when  tried to rename the old file it said
"you must ahve persmission to do this task"

I tried everythign i could think of, no luck o.0

Either take ownership of the folder/file or turn UAC off temporarily.

Ownership:

1) Right-click the file, left-click Properties.
2) Security tab.
3) Edit button.  Accept UAC prompt.
4) Advanced button.
5) Owner tab.
6) Change owner to "Administrators"
7) Click check box "Replace owner on subcontainers and objects" (if necessary)
8) Apply -> OK.  Accept UAC prompt.

UAC:

1) Start -> Control Panel
2) In Classic View, double-click "User Accounts"
3) Click "Turn User Account Control On or Off"
4) Uncheck "Use User Account Control (UAC) to protect my computer"
5) Accept UAC prompt
6) Restart computer.
Title: Re: Bad Image
Post by: BC_Programmer on September 19, 2008, 12:56:42 PM
we need to sticky this "take ownership" deal with vista, I've seen it multiple times, and it almost always involves the log file access too.
Title: Re: Bad Image
Post by: Broni on September 19, 2008, 05:56:44 PM
BC_Programmer
Go here: http://www.winmatrix.com/forums/index.php?showtopic=13157
"Take ownership" command will install itself under right click menu. Very convenient.
Title: Re: Bad Image
Post by: BC_Programmer on September 20, 2008, 09:32:41 AM
thanks... but I'm not using Vista. I meant it more because I've seen multiple problems of various types require the take ownership ability, and it seems to add an entire page of posts.


I'm assuming this will be kind of pointless in XP, correct?
Title: Re: Bad Image
Post by: Broni on September 20, 2008, 10:07:56 AM
I tried that registry hack on XP, but it didn't work for me.