Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: nork on September 17, 2008, 07:45:16 AM
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Running win xp pro w sp1 and I have run updated antivirus and several antimalware programs in the hopes of fixing this problem but its still here. When i am on the net and click on a link to go to another site it starts to go to the other site but stalls at a white, blank page. I cant even get out of it, cant right click and close it, its just stuck there. The only way to get rid of it is by using task mgr and then "end task" feature. Same thing with outlook express, i click on a link to another site the same thing happens as noted above.Sometimes i can cut and paste the link but i cant just click on it, end up with a blank white page that i cant get rid of. Sometimes the system freezes right up. I can move the mouse around but i cant close anything i have open, nothing. I can open new pages and new folders though. I am running avg a\virus and antimalware, along with spybot and other such progs. Internet is explorer 6 and i am running zone alarm pro, peer guardian. I figure its maybe a setting somewhere but i cant find it or its malware of some type, but cant do any better than that, cant isolate it. Few days ago i tried using "system file checker" but i had to close it because it asked for my win xp pro cd, i put it in both optical drives and i I got a message saying i used the wrong cd. I didnt use the wrong cd as i only have the one. I dont know if this sfc problem relates to the one i am talking about or not. One other thing. Sometimes, the first time i click on internet explorer it wont open, i have to click a few times to get it to open.
Ive changed the batteries on my wireless keyboard and my wireless mouse is working fine as far as i can tell.
Can anyone help me out, please?
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thanks
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It may or may not be part of the issue but when a program like SFC is interrupted at any point it can cause issues...
The XP CD was said to be the wrong one because you have probably ran updates on that machine in the past and for Windows to run SFC properly it is looking for an XP CD with the same service packs you have currently installed.
So let's say you have XP updated to SP2 and your CD was XP with SP1...it won't run.
The versions need to match as well in other words you can't use an XP Home CD to run it on an XP Pro machine...
Find out what Service pak you are up to and try and locate a CD with the same on it. It won't matter if it's someone elses you will still be able to run SFC.
In the meantime post back with what type of internet connection you have and also go to Control Panel/System/Hardware/Device Manager and see if any devices have a yellow exclamation icon next to them...
Good Luck and Welcome to CH !
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I was pretty certain i had the right disk. I made 2 slipstreamed versions of my standard win xp pro cd, one was when sp1 only was out and the other, with sp2 in when that came out. Buit i dont recall using them, pretty certain i only added sp1 on top of my setup at the time. I didnt bother adding sp2 to my pc as its now 7 yrs old, been running same win xp pro setup for 7 yrs, and soon time for a new rig. I dont think i have even run any msoft updates since installing sp1. So the sfc should work but it doesnt.
Still, its very very annoying using this rig while i am building my new one, please i will keep this one for other use and i figure i might just as well learn for the next time or to help someone else out when it happens to them, thats why i posted this problem.
I have cable if thats what you mean by internet connection, just a simple cable connection, no network or wireless.
There are no issues showing in dev mgr.
I havent checked event viewer, didnt think of it til just now, will report on that.
thanks
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Personally i'd install SP2...it was a major OS upgrade not just a security patch as some would lead you to believe...
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Okay, i was thinking about this and decided to install direct x 9 and that seems to have worked. It looks like case solved but its smart to wait a bit.
I will post later today if all is well or not.
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Thanks to those posted here with advice.
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You're Welcome and Welcome to CH !