Computer Hope

Software => Computer viruses and spyware => Topic started by: lectrocrew on September 27, 2008, 11:46:06 AM

Title: Black screen after system restore, other problems before system restore
Post by: lectrocrew on September 27, 2008, 11:46:06 AM
This is my brother in laws Dell notebook running Vista. He was having problems with desktop icons not opening the program they shortcut to.
 And this morning I tried to logon to this site but when I tried to logon, each time I pressed a key to enter my username and password it would execute another function rather than type the letter / number I was trying to enter.
 The last thing I did was try system restore but now , after restoring, it has a black screen after start-up.
I already took the steps listed in evilfantasy's sticky thread and have SWB, MBAM, and HJT logfiles to post but I can't do anything now with the black screen.
I'm not real familiar with Vista so I don't even know how to start in safe mode ect.
 Thanks for any help with this!!!
Title: Re: Black screen after system restore, other problems before system restore
Post by: evilfantasy on September 27, 2008, 07:03:38 PM
Was there anything found by SAS and MBAM?

Title: Re: Black screen after system restore, other problems before system restore
Post by: lectrocrew on September 27, 2008, 07:45:44 PM
Yes.
SAS found over 20 which I quarantined and deleted and MBAM found several including 1 infection (shown in red}.
Title: Re: Black screen after system restore, other problems before system restore
Post by: evilfantasy on September 27, 2008, 07:48:56 PM
Sounds like you might need the install CD.