Computer Hope
Hardware => Drivers => Topic started by: TheProduct2007 on October 16, 2008, 11:55:10 PM
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I have a HP Pavilion dv2315nr. It has a built in wireless card, Broadcom I believe. I have went to the HP site and downloaded/installed the driver but nothing happened. It says that I have installed it and it shows that it is installed but I am unable to access the wireless internet card. If it helps the light on the card is always orange, I thought it is supposed to be blue. Can anyone help I would appreciate it?
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Has it worked in the past?
When did it stop working?
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I just got it from a friend, he said that he reinstalled the system software. It was working before the reformatting but now it doesn't. At one time (I don't know what I did), I slide the switch on it and it poped up a add new hardware and I installed it and when I restarted it, everything was the same
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Get a new PCI NIC card...there about 15 Bucks and come with drivers.
You may have to turn off the onboard one but probably not.
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So it is a hardware failure, there is nothing I can do software wise? I have a extend HP warranty on it but I feel kind of scepticle about sending it to them.
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scepticle
???
This is a laptop, correct? Are you sure you installed the correct driver?
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Get a new PCI NIC card...there about 15 Bucks and come with drivers.
You may have to turn off the onboard one but probably not.
Please dis-regard this as it is a notebook machine.
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Advice wasn't far off, Patio -- one can get a plug in wireless card in the thirty dollar US range which plugs into the PC or PCMCIA slot (I don't know what they call it, these days). I believe one can also use a USB port plugin for a wireless card if the on-board doesn't work.
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It is for a laptop. There are no PCMIA slots, I know I can use a USB wireless card but I actually want to get the wireless card that is built in fixed. I did installed the correct driver. My laptop is a HP Pavilion dv2000 series Model No. is dv2315nr
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What operating system was put on after the reformat? If the card was working before, it has to be a problem with the new operating system or the driver.
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It was just a recovery disk. When it was bought it had Vista on it. Then he installed XP, then when he gave it to me, he put Vista back on it.
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The laptop currently has Vista. What version of Vista does it have?
The wireless worked when it had XP. It is not working now that Vista has been reapplied to the computer. Did the wireless work before XP was installed? It must have worked before, too.
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Yeah it did work before I don't know why it is not working now. Does the orange light on it mean anything?
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I don't know about the orange light -- probably that it's not on line.
If you are familiar with Device Manager in Control Panel, does the Device Manager indicate any hardware problems?
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Yeah I am familiar with the device manager. There is no hardware failures or nothing. I doesn't even say its there. I have installed the HP Broadcom Wireless Adapter software (it's their driver for it) and it says that the software is installed but it is not doing anything
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I doesn't even say its there.
No listing of the device?? Is there anything under Network Adapters?
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Nope just the NVidia Networking Graphics thing, there are a couple of hinden devices but none relating to a WLAN Adapter
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I don't know what to suggest, now -- Nvidia does networking?? :o
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Yeah thats what I said, NVidia Does Networking, I guess game networking or somethign
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It is for a laptop. There are no PCMIA slots, I know I can use a USB wireless card but I actually want to get the wireless card that is built in fixed. I did installed the correct driver. My laptop is a HP Pavilion dv2000 series Model No. is dv2315nr
This Link (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00858746&lc=en&cc=us&dlc=es&product=3370091) seems to suggest there is a PCMCIA slot...
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Yeah I see what you mean, it's where the Media Center Remote is. I didn't think you could put anything in there by the way it is angled but I guess they do make stuff for it. But I really want to get the one that is built in fix. By the way, I appreciate you looking up the specs for the laptop I've been trying to find them
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I don't blame you one bit. It's there -- it should work!
I don't know enough about Vista. I wonder if doing a repair on Vista would do it?
You might contact tech support to see if this is a known problem for them. Perhaps they might suggest a fix.
What happens when you load the drivers? I mean, I know it still doesn't work, but does it indicate it's finding the device as it does the install?
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Actually no it doesn't configure the hardware that was something that struck my supprise but when I do it. It says configuring software and then installs the software. I've tried everything. Installing while the switch is to the left and to the right. Nothing new. I want to know what I did that one time that made the computer recognize it as a plug and play then I could work with that but I don't know how I did it. Do you know how much it might cost if I took it to a computer technican (I really don't want to send it to HP, because I don't trust ship and fix, also the laptop I have I am not the orginal owner of.
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No, I'm not advising sending in the laptop at this point. I wonder if their phone support might be of any help?
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I will talk to someone over the phone but more than likely it will be someone I can't understand and doesn't know what in the world I/they are talking about.
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Yes -- the odds of both of those are too high. It is my hope that you'll be pleasantly surprised by the latter.
You might care to do this when you have some extra time, so that you can escalate the problem if you're not getting answers.
My "stock" phrase is, "Thank you. You've been very helpful. May I speak to your manager?" (No one can say you said anything bad about anybody.)
I will refrain from making bad jokes about preparing yourself by visiting gas stations, convenience stores, and the local location of a certain donut/ice cream chain.
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Lol Ok, I understand, I'm going to contact them and I well repost with the "results" tommorrow