Computer Hope
Hardware => Hardware => Topic started by: taoats on October 22, 2008, 10:17:25 AM
-
Hello. Does anyone ever heard of this type of problem? Everything graphics-wise was working fine until Dell took the laptop and serviced it. When we got it back, noticed that couldn't see some graphics on some web pages--some critical graphics such as the "click to confirm" type of buttons when making a purchase, among others! Warranty has expired and they will not correct the problem.
Being a novice, I am not sure if I will be able to supply all info needed to answer this question, but I've been told that it may have something to do with the video card. I followed the instructions given here and found out the video card is a "Mobile Intel (R) 915GM/GMS, 910GML Express Chipset Family" (this was listed two times in the Display Adapters icon.
The computer is a Dell Inspiron 6000, Windows XP, Celeron processsor.
Thanks very much for any info you have to share!!
Terry
-
Install the Java JRE Java Script Support Client from http://java.sun.com/javase/downloads/index.jsp
I would also install Adobe Flash Player if it is not installed as well from www.adobe.com
Also be sure to perform all MS Updates for Internet Explorer.
One of those should fix problem!