Computer Hope

Software => Computer software => Topic started by: sjn2009 on November 01, 2008, 02:31:01 AM

Title: Unable to update Creative Live! Cam Driver
Post by: sjn2009 on November 01, 2008, 02:31:01 AM

Recently purchased a Creative Live! Cam and everytime I try to start Video Chat with my friend, my computer shuts down. I assumed it could be the Driver which I did find out was out of date. So I attempted to update it and it tells me I need to uninstall the old driver before I can install the new one. However when trying to do so I get this message:
(http://i211.photobucket.com/albums/bb221/sjn2009/camdrive.jpg)

Note. I get asked to uninstall the driver right before this "uninstall" progress window and mass "?" box open.

Title: Re: Unable to update Creative Live! Cam Driver
Post by: Carbon Dudeoxide on November 01, 2008, 06:53:24 AM

What is your exact camera model number/name?

Has it always worked?

What Operating System?

Title: Re: Unable to update Creative Live! Cam Driver
Post by: sjn2009 on November 01, 2008, 12:28:05 PM

Live! Cam Video IM (VF0350)

Never. I bought it last night.

Windows XP SP3

Title: Re: Unable to update Creative Live! Cam Driver
Post by: Carbon Dudeoxide on November 01, 2008, 11:09:21 PM

Google says it's simply Plug and Play.

Did the webcam come with a CD?

Title: Re: Unable to update Creative Live! Cam Driver
Post by: sjn2009 on November 02, 2008, 11:15:43 AM

Yes it came with a CD that installed the Driver and a bunch of software I don't need. Even after installing the driver from the CD the first time I got the "???" message box.

Title: Re: Unable to update Creative Live! Cam Driver
Post by: Carbon Dudeoxide on November 03, 2008, 05:16:04 AM

Try uninstalling the driver and software and then reinstalling the entire disc.