Computer Hope

Software => Computer software => Topic started by: Baffled on November 04, 2008, 02:28:18 AM

Title: Outlook 2000 - You do not have permission to log on.
Post by: Baffled on November 04, 2008, 02:28:18 AM

I have a Windows Server 2003 exchange server upon which I have set up a new mailbox. When I try to open the mailbox through outlook 2000 I get the following error messages: -

1) on Outlook 2000 under Windows 2000 Professional, Outlook opens part way and, before opening the mailbox, it says "Unable to open your default e-mails folder. You do not have permission to log on."

2) on Outlook 2000 under xp professional, outlook doesn't get a chance to open any windows before it says "Unable to open your default e-mail folder. You do not have permission to log on".

I've tried deleting the mailbox and recreating it, but that does nothing to alleviate the problem.

Any ideas? ???

Title: Re: Outlook 2000 - You do not have permission to log on.
Post by: Baffled on November 04, 2008, 07:12:58 AM

Hi,

This was another one of those kickself problems. I had my eureka moment this morning soon after I posted the question. Although I had copied the user id in Active Directory and so all of the settings should have been the same as the userid I had copied from, the new userid had no mailbox permission for itself. So, the new userid was not permitted to pick up the new mailbox.

I corrected this oversight and the thing now works... Hooray!

As to why the same version of Outlook 2000 got to a different error message when run under different operating systems, I haven't a clue. But it works now on both platforms. So that's OK by me!

Thanks. I hope that this explanation may help others trapped in the same predicament.