Computer Hope
Internet & Networking => Networking => Topic started by: UVAND on November 19, 2008, 08:24:46 PM
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Hi everybody,
Pls help me if you can
My window Vista is already running on a SAFECOM wireless router. However, I connected another system running WINXP and was able to surf the net without fuss.
All of a sudden, the automatic update on the winxp initiated an update to a (service pack)SP2 which I obliged. At the restart of the system the winxp system could no more connect to the internet.
Having used the Network wizard setup and carried out a system restore without success I had carried out a clean installation of the winxp profesional and ran the wizard all over again. and up till now all I get is still the error message that system could not connet to the internet but this doesn't affect the other system running Vista.
Please help me
Uvand
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Turn off computer. Disconnect router, and modem from power source for 30 seconds.
Power them back on.
Restart computer.
If that doesn't work, bypass router, and connect computer straight to the modem.
If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK.
In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
Restart computer.
If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK.
At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.
Restart computer.
If that doesn't work...
Download, install, and run WinSockFix: http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
Restart computer, and check again.
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THANKS. I'm at work at the moment. I'll work around these options when i'm back home and feed you back. Thanks once again for your help.
UVAND
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Hi Broni,
I really appreciate your concern.
However, I've tried the 1st stage earlier without luck.
The 2nd stage (direct connection) may work as that was the way it was connected before I bought the d system wt Window vista o/s and had transferred the connection. This will not meet my need as I want d system networked.
I tried Stages d 3rd & 4th thru DOS command but nothing happpened.
I doubt if I could used the last option as this could only be accessed if I'm connected to the internet
Thanks for your help.
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this could only be accessed if I'm connected to the internet
Download it on working computer, and transfer it to this computer on CD, flash drive, etc.
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Thanks Broni. I'll try this out when I get tonight
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Hi Broni,
http://downloads.paretologic.com/downloads/regcure/RegCureSetup_1501_RW.exe
I had scanned my system wt the download from the recomended link above but I'm surprise as it requested to go online to resolve the problem found. Any other suggestion pls.
UVAND
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My suggestion would be to follow Broni's advice.
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http://downloads.paretologic.com/downloads/regcure/RegCureSetup_1501_RW.exe
I had scanned my system wt the download from the recomended link above but I'm surprise as it requested to go online to resolve the problem found. Any other suggestion pls.
First of all, who recommended anything like the above?
Secondly, playing with registry is one of the worst choices, when trying to fix a problem, unless....you're registry pro.
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I must apologise. I downloaded the wrong link. please forgive me.
Having eventually downloaded and ran the right link (WinSockFix) and still could not connect to my home network , I had carried out a clean installation of winxp professional. To my surprise still happened. Now I'm beginning to wonder what I've done wrong while performing the reinstallation again. Pls help me and I promise to read very well before a click again
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Hi
res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm
The above error codes appear on my browser each time I'm trying to connect to the internet
I hope this will further put you on the right platform if that could help.
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The above error is just a generic message meaning "Page can't be displayed"
Go Start>Run ("Start search" in Vista).
Type in:
cmd
Click OK (hit Enter in Vista).
At Command Prompt, type in:
ping www.google.com > ping.txt
Hit Enter.
In Window Explorer navigate to:
C:\Documents and Settings\your_name (C:\Users\your_name in Vista)
Double click on ping.txt to open it in Notepad.
Copy all text, and post it in your next reply.
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The notepad reads "ping request could not find host www.google.com. please check the name and try again."
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OK, that means, there is no connection for real.
Is this laptop, or desktop?
Wireless, or wired?
I assume, you didn't have SP2 installed before this happened, correct?
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This is desktop.
wired conected to safecom wireless router originally running on another system (window vista)
Thank for being fantastic
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:)
I assume, you didn't have SP2 installed before this happened, correct?
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NO.
Remember I mentioned that I just carried out a clean winxp professional installation so nothing on the system at the moment
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I'm sorry. I thot u meant SP2 game
I did installed SP2 thru automatic update before it happened
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Turn computer, router, and modem off.
Wait 1 minute.
Hook up computer straight to the modem, bypassing router. Restart everything. Try "ping" again.
If the above doesn't work, using good computer...
Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download)
Transfer it to bad computer.
Click on Download HijackThis Installer
Post HijackTHis log.
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I only have the router in-between the 2 system.
The USB cable from the Vista system is directly connected to the router while RJ45 cable carries the connection from the router directly to the system in question.
I just turned everything off, and now back on. Still no luck.
I'll wait for your response to this before carrying out the 2nd option
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I can't quiet picture it. Where is the modem?
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My systems are directly connected to a safecom wireless (swart2-54125) router all along. NO MODEM CONNECTED. My laptop also wireless connected to this router if it is in use
You can google search the router image.
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I see.
Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hit Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) will find any errors, it'll ask you for the CD/DVD.
If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
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No error found as it quits without any message
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Do you still suggest I go ahead with the second option advised
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Yes, please.
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On the site suggested which of the links do you advise me to download, Installer, zip, and executable.
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Click on Download HijackThis Installer
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I already done this but got stuck on how to transfer it to you as no application and connection on the system to do this. I'll find a way around this and let you know. Thanks for all the trouble and take good care of yourself
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Use CD, flash drive, etc. to transfer the log from bad computer to good computer.
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Hi Broni,
Sorry for the long delay. I actually took my family out for the weekend. Came late last night. Find below your request:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:15:04, on 01/12/2008
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
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End of file - 1673 bytes
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Your computer doesn't have any service pack installed. Not even SP1. There is no antivirus, no firewall.
I think, your best option is to back up your data, and reinstall Windows.
Hopefully, you'll get your connection back.
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This is a new installation. And that's why I'm surprised it's still not connecting.
I carried out the new installation when the former stopped connecting at the automatic update to sp2.
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I don't know, why I didn't think of it before, but maybe your network card is busted. New one - $15.
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You have been so wonderful and I really appropriate your concern all along. I'll look into this and let you know the development. Thanks.
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You're very welcome :)