Computer Hope

Other => Computer Hope groups => Chat => Topic started by: Zylstra on November 22, 2008, 09:12:59 PM

Title: ComputerHope Chat - How to Contact Your Operator
Post by: Zylstra on November 22, 2008, 09:12:59 PM

ComputerHope Chat has its own set of things that can cause problems, just like on the forums.

From SPAM, to crazy insane people, you've got everything you have here. (Bugs too)

I am creating this post, and sticking it for now, so everyone who has problems knows where to go if there are no operators online.

First, things to know:

• When an event happens, copy the chat, and record the exact time too. (Include your timezone in any report).
• Dont get yourself in the pit of trouble. Its easy to find yourself deepening an argument, especially in a live chat, get out of deep argument and keep debates from going to arguments.
• If someone starts sending you personal chat messages that are not kind, simply ignore it. We dont moderate personal messages.
• If they are flooding the channel, dont observe it. Telling them to stop is the reaction they want, just ignore them. You can always type: /ignore usernamehere   in your chat client to have them ignored.

Second:

Report the problem to this topic, or contact a moderator on the forums if a chat operator is not available to take your report. Include exactly what happened, time, day, timezone, usernames involved, etc.
Administrator:
ComputerHope

Full operators:
Calum, Carbon, Lostcoast, Sykes, Fireballs, Ivy, Jacky, Zylstra555

Half operators: (Can kick users)
nick1

"Voiced" people: (Voiced people are capable of getting whois information, and reporting it to an administrator/operator)
Ashuntosh, Street1, Doodlewolfdude

"Voiced" is a position we offer to pretty much any member who is willing to frequently help that has a registered nickname. This helps differentiate guests from helpers.

Members Watch list:
None at this time.

Feel free to reply with questions, comments, concerns, complaints, and of course, reports.

Title: Re: ComputerHope Chat - How to Contact Your Operator
Post by: Zylstra on January 25, 2009, 09:16:54 PM

Updated Operators:
Administrator:
ComputerHope

Full operators:
Calum, Carbon, Lostcoast, Sykes, Fireballs, Ivy, Jacky, Zylstra555

Half operators:
nick1

If there are no operators, the following people are capable of recording whois information and keeping it until there is an operator:
Ashuntosh, Street1, Doodlewolfdude