Computer Hope

Software => Computer software => Topic started by: Nikki Willliams` on April 02, 2005, 05:45:45 PM

Title: My Screen isnt portraying proper colour
Post by: Nikki Willliams` on April 02, 2005, 05:45:45 PM
Ok! i am really getting annoyed and i need lots of help! I was trying to setup somthing on my computer and i was going to uninstall somthing so i can reinstall it but i uninstalled somthing i wasnt suppose to so now the sceen clolour and everyhting is disorted and it isnt proper its really bright and fuzzy and its not showing picutres properly, and when i went to display screeen options i tried to see if i could manage and cnage the colour on there but it wont let me do anything and then i want to scale down my screen area and it wont let me make it smalller it just stays at the highest proportion u can have what do i do? do i need to reinstall a thing cuz i dont know what i deleted so a website would be good!
Title: Re: My Screen isnt portraying proper colour
Post by: Flame on April 02, 2005, 07:17:10 PM
Woah woah woah! Slow down... Deep breaths... Lets start with teh beginning... Which Operating System are you using? Also, which programs were you uninstalling/reinstalling?

[glb]Flame[/glb]
Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 02, 2005, 07:31:44 PM
well ok! haha im calm now but im not the computer wiz i would like to be!
so i dont know exactly what operating system i am using i just browse through and see if i can make it work.
I dont know what i uninstalled , thats my biggest problem i thought that if i just described what was going on then it would help you to locate the problem. but the screen has like no proper colour and then when i want the screen area to change the curser wont allow me to change it.
i think whatever i uninstalled was the basis for the problems
does that help?
Title: Re: My Screen isnt portraying proper colour
Post by: Nikki Willliams` on April 02, 2005, 07:37:41 PM
Oh ok so umm i am having tons of stress with this wireless connection on my comp and so i was thinking of deleting everything having to do with the connection i was  just going to reinstall it! that leading to my accidental deletion but i got it to work now
do you need anything more?
Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 02, 2005, 07:39:05 PM
not the screen stuff just the internet thing.. i still need help with the original problem! :P
Title: Re: My Screen isnt portraying proper colour
Post by: Flame on April 02, 2005, 07:52:53 PM
ok... Well, if we knew which Operating System you are using, then we might be able to save ourselves a lot of trouble... Lets try this to figure it out... In safe mode, click Start -> Run ... In teh run box, type  dxdiag  ... After, you might see a small text box display... Just click no to that... Next, you will see a rather large window... It will list your system information... Would you mind reading of the Operating System according to the window please?

[glb]Flame[/glb]
Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 02, 2005, 08:08:13 PM
Ok OK  ;Di did it and the operating system is
Microsoft windows 98 (4.10,Build 2222)A
Title: Re: My Screen isnt portraying proper colour
Post by: Flame on April 03, 2005, 08:44:43 AM
Well... We can't do a system restore, but.... Lets try reinstalling some drivers.... What kind of video card do you have?

[glb]Flame[/glb]
Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams` on April 03, 2005, 09:22:33 AM
whats a video card?
Title: Re: My Screen isnt portraying proper colour
Post by: Flame on April 03, 2005, 09:25:06 AM
THUMP! (Flame has stroke) lol  Well... Lets find out... do this... Click on Start -> Run ... In teh run box, type  dxdiag  ... After, you might see a small text box display... Just click no to that... Next, you will see a rather large window... It will list your system information... Click on the Display tab on the top... Next, look at the top-left of that new page... Can you tell me about the information you see at the top-left there?

[glb]Flame[/glb]
Title: Re: My Screen isnt portraying proper colour
Post by: Nikki Willliams` on April 03, 2005, 09:42:53 AM
Well im not a computer wiz all this stuff is new to me! haha well ok i did all that and i see in the left side at the top it says device then it has
Name
Manufacturer
Chip Type
DAC Type
Approx Total Memory
Current Display Mode
Monitor

Direct features
Direct Draw Acceleration
Direct3D Acceleration
AGP Support

does that help!?
Title: Re: My Screen isnt portraying proper colour
Post by: Flame on April 03, 2005, 09:48:45 AM
Well, you have 1/2 of the information anyway... I know what fields are there, but I need the information that follows them... Ex. Manufacturer: NVIDIA

[glb]Flame[/glb]
Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 03, 2005, 09:53:44 AM
Name
Manufacturer (standard Display Types)
Chip Type MONO Rev
DAC Type Internal
Approx Total Memory: its blank
Current Display Mode 640 x 480 (4 bit)
Monitor Nec C-510

Direct features
Direct Draw Acceleration Disabled
Direct3D Acceleration not available
AGP Support Disabled

Does that work NOw haha!?
Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 03, 2005, 09:55:06 AM
OOOPs i forgot to put the name
Name:Standard PCI Graphics Adapter (VGA)
Title: Re: My Screen isnt portraying proper colour
Post by: Flame on April 03, 2005, 12:04:52 PM
ok.... Beinf that our manufacturer seem to be a "unknown", then that concerns me... I'm out of ideas... If you want, I can help you just erase and reformat your hard disk...

[glb]Flame[/glb]
Title: Re: My Screen isnt portraying proper colour
Post by: Nikki Willliams` on April 03, 2005, 12:26:51 PM
what will happen if we do that!?
Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 03, 2005, 12:30:28 PM
What will that do to reformat?? will it fix the problem or cause me more grief!?
Title: Re: My Screen isnt portraying proper colour
Post by: gussery on April 03, 2005, 01:30:52 PM
Nikki,

When you boot up your computer the first thing you see on the screen is the make and model number of your video card.  Be prepared to hit the pause key on your keyboard, because that information will normally go by pretty fast.

It appears that your video driver was deleted and needs to be reinstalled.  You will need that information I spoke of above to determine what to download.

That, of course, presumes that I understand what this thread has been about.

Title: Re: My Screen isnt portraying proper colour
Post by: nikki Williams on April 03, 2005, 01:52:36 PM
Oh ok!.. well wheres the pause key and will it say what the video card is or will i have to just write it all down?
Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 03, 2005, 01:59:02 PM
found the pause button but i dont know what information i should tell you or not?
Title: Re: My Screen isnt portraying proper colour
Post by: gussery on April 03, 2005, 02:00:14 PM
Nikki,

I can't see your keyboard so I don't know where your pause key is, mine is at the top after the function keys.

You will have to write it down.

Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 03, 2005, 02:10:57 PM
Ok sorry i found it ok soo i dont know what i was suppose to right down so i did like the hole top of the screen ok here it is

Award Modular BIOS v4.5IPG , An Energy Star Ally
Copyright (C) 1984-98, Award Software

Ver 00.01.16

Amd- KG ctml - 2/450nh2,3d NOW!
Technology Support
Memory Test : 126976k ok +4086k


Is that what u need?
Title: Re: My Screen isnt portraying proper colour
Post by: gussery on April 03, 2005, 02:19:39 PM
Nikki,

That was a good shot but you missed it just a bit.  Actually the video information should load on the screen just before what you have there.  Now some monitors cause problems with this because they go into power saving mode and don't come up completely until after this information has gone by.

Try hitting the pause key just a bit earlier.

Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 03, 2005, 02:29:34 PM
ahh i may go insane.. when i shutdown and then restart it that is the first thing to show up, what i already wrote out? could it be after that information cuz i am positive its not before it.. i tried pressing pause lots but that information is always first to pop up?
Title: Re: My Screen isnt portraying proper colour
Post by: gussery on April 03, 2005, 02:33:23 PM
No Nikkie, the video has to load first or it can't display the information you have listed.

Let's try something else.

Go here http://www.belarc.com/free_download.html and download and run the Belarc Advisor.  Let's see if it will give us any good information on your video card.

Title: Re: My Screen isnt portraying proper colour
Post by: Nikki Willliams` on April 03, 2005, 02:44:36 PM
i did it and im looking at a webpage with a profile of the computer
do u want the web address or me to tell u stuff from it?
Title: Re: My Screen isnt portraying proper colour
Post by: gussery on April 03, 2005, 02:46:54 PM
The webpage you are looking at is actually on your computer, so I can't see it.
Let me know what it says under the "Display" section.
Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 03, 2005, 02:52:32 PM
 Standard PCI Graphics Adapter (VGA) [Display adapter]
Plug and Play Monitor


thats what it says

does that help
Title: Re: My Screen isnt portraying proper colour
Post by: gussery on April 03, 2005, 02:57:50 PM
That's what I was afraid of.

You are going to need to get someone who is comfortable with computers to open up your case, and get the video information directly off the video card, or find the original documentation that came with your computer.  After you have the make and model of the card you can go to the manufacturer's website and download and install the correct video drivers for your operating system.

Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 03, 2005, 03:01:16 PM
oh well that sucks i guess we will do that thank you for the help though!     :)
Title: Re: My Screen isnt portraying proper colour
Post by: Fed on April 04, 2005, 01:44:56 AM
My memory of Win98 is a little faded but can't you just use the 'install new harware' thing and let windows choose a generic driver for this one?
Title: Re: My Screen isnt portraying proper colour
Post by: nikki williams on April 07, 2005, 01:29:42 PM
OK!?? is that a good idea! can u doo! that!?
Title: Re: My Screen isnt portraying proper colour
Post by: Fed on April 08, 2005, 02:49:39 PM
Try it, you you found the brand name.....
Name:Standard PCI Graphics Adapter (VGA)
I'm sure win98 will have something for you.
Title: Re: My Screen isnt portraying proper colour
Post by: nikkiwilliams on April 10, 2005, 07:17:13 AM
Like i dont understand where i go to download it or what program or nething?
Title: Re: My Screen isnt portraying proper colour
Post by: Fed on April 10, 2005, 07:52:59 PM
Right click on my computer on the desktop, then...
properies->hardware->device manager->display adapter, then check around there to see if drivers are installed.
You will find it all in that area.