Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: boricua on December 03, 2008, 04:21:24 PM

Title: my toshiba notebook won't boot up
Post by: boricua on December 03, 2008, 04:21:24 PM

My son's toshiba notebook won't boot up..the page where it ask you if u want windows in safe mode, promt  mode , or start nrmally comes up.  you can move up and down to select but when u hit enter. the same page comes back on again.  please help, all his school is in the hardrive.

Title: Re: my toshiba notebook won't boot up
Post by: Broni on December 03, 2008, 06:43:46 PM

Is it a recent problem? Any recent hardware/software changes?

Title: Re: my toshiba notebook won't boot up
Post by: boricua on December 03, 2008, 07:19:53 PM

Quote from: Broni on December 03, 2008, 06:43:46 PM

Is it a recent problem? Any recent hardware/software changes?

no, no recent problems nor any hardware/software chanfes. I just turn it off properly and now it has that problem...can u help? I don't want to use the restore cd because it'll delete everything. My neighbor  thinks is the motherboard...I ahve no idea,,,,,

Title: Re: my toshiba notebook won't boot up
Post by: BC_Programmer on December 03, 2008, 07:21:10 PM

do you have a normal windows CD from which you can run recovery console (and subsequently chkdsk)

Title: Re: my toshiba notebook won't boot up
Post by: Broni on December 03, 2008, 07:21:25 PM

Try Windows repair: http://www.michaelstevenstech.com/XPrepairinstall.htm

Title: Re: my toshiba notebook won't boot up
Post by: boricua on December 04, 2008, 06:26:28 AM

Quote from: BC_Programmer on December 03, 2008, 07:21:10 PM

do you have a normal windows CD from which you can run recovery console (and subsequently chkdsk)

I have the restore cd but using it will delete everything. Right?
Thanks..

Title: Re: my toshiba notebook won't boot up
Post by: BC_Programmer on December 04, 2008, 10:37:28 AM

Not the restore CD- you need an actual windows Installation CD.

Title: Re: my toshiba notebook won't boot up
Post by: Broni on December 04, 2008, 06:19:03 PM

Restore CD will erase everything.