Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: metal--head666 on January 06, 2009, 07:31:18 PM

Title: windows xp failing to start
Post by: metal--head666 on January 06, 2009, 07:31:18 PM
im pretty sure that i have to erase my hard drive and re load everything on it but thought i would check to see if there is any possibe way to save everything and not do that.

a couple of days ago i was running my virus scan to see if there was something that was causing my laptop to run very slow. the only thing dected was an adware infection that was listed as not a threat. i did not have the option to remove the file from my computer, only to quarantine or ignore the threat. so i decided to quarantine it thinking it would stop everything. so i clicked quarantine and got a message saying to windows needs to restart in order to complete operation. after the restart my computer booted up fine as usual. then as i clicked to check for updates for my antivirus software. this then brought up the mcafee home window which said several virus' had been dected. so i turned off my wireless connection and ran virus scan once more. after it was complete i deleted the infected files and restarted my computer.

now here's the problem. i cant access anything on my computer. i turn it on and the screen loads up from the toshiba screen through xp loading. it then loads up my desktop with nothing on it and sits there until computer is shut down. so the only thing that shows up is the wall paper. the computer doest freeze because im am still able to ctrl+alt+del to shut down. so i re-boot and press f8. with f8 i have tried ever single option and nothing works. i have tried safe mode and the screen just sits there black with safe mode in all the corners and service pack 3 across the top. same thing goes for safe mode with networking. the only option that does not just sit there black is safe mode with command prompt. the command prompt opens up and im able to use that but i dont know if there is a way to attempt to fix it using command prompt.

if anyone knows anything that will help i would appreciate it very much.
thank you...

computer info
Toshiba Satellite A105-S4074
Intel Core Duo Processor T2050
512MB DDR2 SDRAM 120GB HDD
Title: Re: windows xp failing to start
Post by: patio on January 06, 2009, 07:51:23 PM
One option would be to grab one of these:
                                 (http://img.photobucket.com/albums/v81/patio/CHope/laptoide.jpg)

This will allow you to remove the drive before formatting/reinstalling and hook it up as a slave drive in any desktop machine and copy/burn your important data...
'Bout 8 Bucks at any PC store.
Title: Re: windows xp failing to start
Post by: metal--head666 on January 06, 2009, 07:57:46 PM
that will work even though i can not access anything on my computer?
Title: Re: windows xp failing to start
Post by: BC_Programmer on January 06, 2009, 08:03:35 PM
that will work even though i can not access anything on my computer?


This will allow you to remove the drive before formatting/reinstalling and hook it up as a slave drive in any desktop machine and copy/burn your important data...
'Bout 8 Bucks at any PC store.
Title: Re: windows xp failing to start
Post by: metal--head666 on January 06, 2009, 08:51:10 PM
ok...final question....when copying everything to the other drive will it copy any virus thats on my computer with it?
Title: Re: windows xp failing to start
Post by: patio on January 06, 2009, 09:02:27 PM
Yes.
Scan any files prior to copying/moving them...
Title: Re: windows xp failing to start
Post by: metal--head666 on January 06, 2009, 09:02:45 PM
ok...but say there is a virus with one of the files will it corrupt the hard drive i move it all to?
Title: Re: windows xp failing to start
Post by: patio on January 06, 2009, 09:10:20 PM
Yes.
Scan any files prior to copying/moving them...