Computer Hope

Hardware => Hardware => Topic started by: grumpyman on January 22, 2009, 12:09:24 PM

Title: Western Digital external Hard Drive 320
Post by: grumpyman on January 22, 2009, 12:09:24 PM

First post so please go easy on me. :-\ I have one of the above and on first use showed no problems on my windows XP Laptop. Then i came to use it and got a block from Mcafee virus detected and prevented the WD from operating. I got onto WD help desk who informed me this was a problem they had notified Mcafee about and they were doing a fix. I should leave it a few days and then update my Mcafee. This i have done numerous times, still the same problem. The only way I can run the WD is by disabling Mcafee and installing the wdsync file again. The virus it shows is WDSYNC_ 7.0.328.exe.
Another issue is that when I disconnect the WD from my Laptop I loose my wireless connection and have to re boot the computer and have windows connect the wireless connection. Probably have not made my self clear but any help appreciated. ;D

Title: Re: Western Digital external Hard Drive 320
Post by: Broni on January 22, 2009, 12:12:56 PM

Get rid of McAfee. It's pretty worthless, anyway.

Title: Re: Western Digital external Hard Drive 320
Post by: grumpyman on January 22, 2009, 12:38:23 PM

Yes thought of doing that is it much of a problem as is with some virus progs.

Title: Re: Western Digital external Hard Drive 320
Post by: Broni on January 22, 2009, 12:53:58 PM

If you want to do it, use this: http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html

Free alternatives:

- Avast! free antivirus: http://filehippo.com/download_avast_antivirus/
- Avira free antivirus: http://www.free-av.com/en/download/index.html

- free PC Tools Firewall Plus: http://www.pctools.com/firewall/

- free Comodo Internet Security (firewall + AV): http://www.personalfirewall.comodo.com/

If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use PC Tools Firewall Plus.
If you decide to install Comodo, make sure, Windows firewall is turned off.

IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall.

Title: Re: Western Digital external Hard Drive 320
Post by: Geek-9pm on January 22, 2009, 01:24:32 PM

Worth repeating:

Quote

IMPORTANT! Make sure, you use
only ONE antivirus, and ONE firewall.

 8)

Title: Re: Western Digital external Hard Drive 320
Post by: grumpyman on January 23, 2009, 03:08:00 AM

Quote from: Broni on January 22, 2009, 12:53:58 PM

If you want to do it, use this: http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html

 majorgeeks i visited free download which i did the programe then carried out a partial delete then before it allows me to go further states i need to register the product and pay for this. Surely I am doing something wrong but it asks for the paid for serial N0 before i can complete the removal,what am I doing wrong. :'(

Title: Re: Western Digital external Hard Drive 320
Post by: Broni on January 23, 2009, 09:30:34 AM

Most likely, you clicked on a wrong link.
You need to click on one of these:

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