Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: nnii33 on February 05, 2009, 06:17:11 PM

Title: WD External Hard drive doesn't recognize Flash?
Post by: nnii33 on February 05, 2009, 06:17:11 PM
Hey there, I just bought  WD external hard drive (link is below)
http://support.wdc.com/product/kb.asp?modelno=WD3200H1U-00&x=13&y=14

aanndd, I'm runnin Vista 64 bit.

I'm having trouble installing the hard drive. when I double click setup.exe, a window pops up and says,
"To run this program, version 8 or greater of Flash ActiveX Control is needed. You can download it at etc. etc. etc..."

(http://i34.photobucket.com/albums/d147/nastusia/1aa.jpg)

Well, I have version 9 or 10 or whichever new version there is. Also, while this window is up, another window is up in the top left corner, and it is green?
(http://i34.photobucket.com/albums/d147/nastusia/1aa.jpg)

I hit cancel, because I DO have flash and then it says this:

(http://i34.photobucket.com/albums/d147/nastusia/2-1.jpg)


When I went to "Solutions Online" it just told me the problem was caused by Flash and I'd have to install it. Well I uninstalled it, reinstalled it and I still have the same problem.

Has anyone else encountered this?? It's really weird.
Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: billrich on February 05, 2009, 07:11:33 PM
See if can find version 8  of Flash.  The WD software might be quite old.

After WD is working reinstall the latest verion of Flash.

Adobe should have version 8 of Flash

Good luck
Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: Broni on February 05, 2009, 09:37:41 PM
Quote
I'm having trouble installing the hard drive.
What do you mean? You connect external HD, and it's right there, ready to go.
Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: Dias de verano on February 06, 2009, 12:19:59 AM
Quote from: Broni on February 05, 2009, 09:37:41 PM
Quote
I'm having trouble installing the hard drive.
What do you mean? You connect external HD, and it's right there, ready to go.

I think he means some program that came with the drive, probably some backup program I expect.
Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: Geek-9pm on February 06, 2009, 12:25:04 AM
What? Can not install a HDD without Adobe?
What next?
Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: Dias de verano on February 06, 2009, 12:48:40 AM
A lot of people don't like WD Backup Anywhere, which is just Memeo Backup repackaged. You don't have to install the software that comes with the drive. Just connect it and use it. That's what I did with my Seagate. If you decide you need a backup solution, you can find a better one than the freebie from WD.

Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: patio on February 06, 2009, 07:53:20 AM
I agree ...
There are tons of issues with the My Book software.
Also once it's installed it can be a real bear to get rid of.
Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: nnii33 on February 06, 2009, 09:33:22 AM
Yeah, I meant I couldn't install the software that came with it - I wasn't sure if its better to have that software installed or not, because so far I've just been dragging my crap into it.

Thanks for clearing that up, I'm glad I don't have to do that, it was getting pretty annoying  :-[
Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: patio on February 06, 2009, 09:36:28 AM
My Book Problems (http://www.google.com/search?q=My+Book+problems&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a)

255 million hits...trust me you're better off without the software.
Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: Dias de verano on February 06, 2009, 09:37:40 AM
Quote from: nnii33 on February 06, 2009, 09:33:22 AM
so far I've just been dragging my crap into it.

Don't worry, that's all you need to do.
Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: nnii33 on February 06, 2009, 09:52:19 AM
Thanks so much everyone for the replies.
It's a little frustrating how something that simple isn't working though.
I would really want to know how to fix it (because I'm so stubborn), but oh well!
I dont know if its because i'm using 64 bit vista, or if its WD.
I read that sometimes 64 bit vista has problems w/ stuff like that or something that has to do with the Flash not being compatible (I might be wrong).
Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: Dias de verano on February 06, 2009, 09:57:03 AM
Quote
64 bit vista

I reckon that may be the reason.
Title: Re: WD External Hard drive doesn't recognize Flash?
Post by: nnii33 on February 06, 2009, 09:58:36 AM
 ::)
Figures!

That really sucks. I hate not having stuff work on the computer.

What can you do :(