Computer Hope

Software => Computer viruses and spyware => Topic started by: yukari_hirai900 on February 11, 2009, 06:34:44 PM

Title: removing a virus
Post by: yukari_hirai900 on February 11, 2009, 06:34:44 PM

i don't know how to remove a virus without an anti-virus program...
because i think that my computer has some viruses that my anti-virus can't find
plsssss,,help me

Title: Re: removing a virus
Post by: evilfantasy on February 13, 2009, 11:08:13 AM

Welcome to CH.

Download random's system information tool (RSIT) (http://images.malwareremoval.com/random/RSIT.exe) by random/random from and save it to your Desktop.

• Double click on RSIT.exe to run.
  
• Click Continue at the disclaimer screen.
  
• Once it has finished, two logs will open.
• log.txt <will be maximized and info.txt <will be minimized
  
• Please post the contents of both logs in the next reply.

Title: Re: removing a virus
Post by: yukari_hirai900 on February 17, 2009, 02:08:05 AM

these are the contents of both logs....


[attachment deleted by admin]

Title: Re: removing a virus
Post by: evilfantasy on February 17, 2009, 08:24:39 AM

Your logs are clean.

Why do you think there is a virus?

Title: Re: removing a virus
Post by: yukari_hirai900 on February 17, 2009, 10:03:39 PM

how did you know that my logs are clean?

could you teach me how to know if my logs are clean?

what are the contents of both logs are all about?

because my computer is running slow,,and when i going to open the command promt.

my computer is shutting down!!!,,my friends said that maybe it has some virus!!

Title: Re: removing a virus
Post by: BatchRocks on February 18, 2009, 07:49:20 AM

About learning, refer here: here. (http://www.computerhope.com/forum/index.php/topic,57605.0.html)

And then about the "virus" from CMD, it's probably something minor...

Title: Re: removing a virus
Post by: yukari_hirai900 on February 18, 2009, 08:41:01 AM

WHAT kind??? ???

Title: Re: removing a virus
Post by: evilfantasy on February 18, 2009, 09:21:21 AM

Use the Kaspersky Lab Online Scanner (http://www.kaspersky.com/virusscanner)

In Microsoft Windows Vista, you must open the Web browser using the Run as Administrator command. From the Desktop right click the icon to open the browser and choose Run as Administrator.

• Click on SCAN NOW
  
• Click Accept.
  
• The program will then begin downloading the latest definition files.
• Once the files have been downloaded locate the Scan Settings and have it scan My Computer.
  
• The scan will take a while, so be patient and let it finish.

When the scan is done, in the Scan is complete window, any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.

To obtain the report:
Click on: Save Report As

• Next, in the Save as prompt, Save in area, select: Desktop.
  
• In the File name area use KScan, or something similar.
  
• In Save as type: click the drop arrow and select: Text file [*.txt]
  
• Then, click: Save

(http://i154.photobucket.com/albums/s258/evilfantasy69/Kas-Savetxt.gif)

Copy and paste the Kaspersky Online Scanner Report in your next reply.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.