Computer Hope

Software => Internet browsers => Topic started by: cuddle1979 on February 22, 2009, 01:32:12 AM

Title: All browser problem
Post by: cuddle1979 on February 22, 2009, 01:32:12 AM

I am running Windows Vista.  I have not installed anything new in the past couple of months.  I do have automatic windows updates though.  Both Internet Explorer and Firefox will cease to connect to the internet after 30 minutes to an hour of browsing.  The only way to remedy the problem is to restart my computer.  During that first 30 minutes to an hour, I have problems connecting to sites, however, if I refresh, sometimes 2 or 3 times, it will connect to the site.  But after that, trying to refresh the site no longer works.  Other programs (Yahoo Messenger, AOL IM) connect just fine and are still connected and working fine even when the browsers cease to connect to websites.  What might cause this?  I've tried turning off my firewall and any security software, but that doesn't help.

Title: Re: All browser problem
Post by: kpac on February 22, 2009, 05:54:25 AM

There's a good chance this is malware.

Read the information posted here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Then start a new topic here: http://www.computerhope.com/forum/index.php?action=post;board=7.0, referring to this topic, and post the three logs there.

A malware removal specialist will then assist you from there.

Title: Re: All browser problem
Post by: cuddle1979 on February 22, 2009, 08:41:55 AM

Thanks kpac.  Going through the steps now.

T